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Sage the Oracle - User Manual

Sage the Oracle
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the Oracle
BES980
EN QUICK GUIDE

Questions and Answers

  • S
    Scott StevensSep 9, 2025
    What to do if espresso only drips from my Sage Coffee Maker?
    • H
      hannahparkerSep 9, 2025
      If espresso only drips from the portafilter spouts of your Sage Coffee Maker, with a restricted flow, it's likely that the coffee is ground too finely. Try adjusting the grind size to a higher number to make it slightly coarser.
  • T
    Thomas JohnsonSep 12, 2025
    Why is too much coffee extracted from my Sage the Oracle Coffee Maker?
    • D
      Daniel BrownSep 12, 2025
      If too much coffee is being extracted by your Sage Coffee Maker, it could be because: * The coffee is ground too coarsely. Adjust the grind size to a lower number to make the grind size slightly finer. * The shot duration or volume needs to be reprogrammed. Reprogram the shot duration or volume.
  • A
    ajohnsonSep 13, 2025
    Why is my Sage Coffee Maker not extracting enough coffee?
    • S
      Sara CollinsSep 13, 2025
      If not enough coffee is being extracted by your Sage Coffee Maker, it could be: * The coffee is ground too finely. Adjust the grind size to a higher number to make the grind size slightly coarser. * The shot duration or volume needs to be reprogrammed. Reprogram the shot duration or volume.
  • K
    Kyle MccoySep 14, 2025
    Why has the amount of coffee extracted changed on my Sage Coffee Maker?
    • B
      Belinda PenaSep 15, 2025
      If the amount of coffee extracted has changed on your Sage Coffee Maker, even though all settings are the same, it could be due to: * The coffee beans aging, which changes the extraction rate. Adjust the grind size to a lower number for a finer grind. * The shot duration or volume needing to be reprogrammed. Reprogram the shot duration or volume. * The coffee beans being stale. Use freshly roasted beans with a 'Roasted-On' date and consume within 5–20 days.
  • S
    schultzchristinaSep 17, 2025
    How to lock the bean hopper into position on my Sage Coffee Maker?
    • K
      Kevin AlvarezSep 17, 2025
      If you are unable to lock the bean hopper into position on your Sage Coffee Maker, it's likely that coffee beans are obstructing the bean hopper locking device. Remove the bean hopper, clear any coffee beans from the top of the burrs, and then re-lock the bean hopper into position.

Summary

Safety First

General Safety Instructions

Covers essential safety precautions for appliance use, handling, and placement.

Appliance Operation Safety

Details safe operating procedures, electrical safety, and child safety.

Operating Your New Appliance

Initial Setup and First Use

Guides on initial machine setup, cleaning, and water filter installation.

Espresso Extraction and Milk Texturing

Instructions for extracting espresso and texturing milk for beverages.

Care & Cleaning

Cleaning Cycle and Water Filter Installation

Step-by-step instructions for running the cleaning cycle and installing the water filter.

Cleaning Conical Burrs

Illustrates and describes the process of cleaning the coffee grinder's conical burrs.

Steam Wand and Filter Basket Cleaning

Instructions for cleaning the steam wand and filter basket and portafilter.

Troubleshooting

Grinder, Hopper, and Extraction Issues

Addresses grinder, hopper, and basic extraction problems and alerts.

Sage the Oracle Specifications

General IconGeneral
TypeEspresso Machine
GrinderIntegrated conical burr grinder
Water Tank Capacity2.5 liters
Pre-infusion FunctionYes
BrandSage
Modelthe Oracle
ColorStainless Steel
Voltage220-240V
MaterialStainless Steel
Warranty2 years
Milk FrotherAutomatic steam wand

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