Appendix
DSI86 HD freesat
33
11. Troubleshooting
WARNING
Never open the receiver, this can be dangerous.
Symptom Action
The remote control is not working. • Point the remote control at the receiver.
• Check the battery life and check the batteries are
inserted properly.
The receiver display shows no
information (no time, no channel
number, etc.).
• Switch the receiver on by pressing the On/Off button.
• Check all the connections (see Connections,
page 12).
The receiver displays - -: - - in
standby mode.
• Take the receiver out of standby mode by pressing
the key.
• Check that the satellite signal is correctly detected
(see Signal Information, page 31).
The receiver displays a black
screen or an error message.
Search for programmes (see Searching for channels,
page 27).
The picture is frozen / unclear. Check all the connections, check the antenna and
search for programmes again (see Searching for
channels, page 27).
The receiver cannot find any
channels.
• Check the dish reception (see Signal Information,
page 31).
• Search for programmes (see Searching for
channels, page 27).
• Contact your satellite installer/dealer for more
information on your satellite dish installation and
alignment.
The TV set does not switch to the
receiver when it leaves standby
mode.
• Check that your TV set is connected to the TV Scart
socket (see Connection to the TV set, page 13).
• If necessary, select the Scart input directly on your
TV set.
There is no sound in HOME
CINEMA mode on some
channels.
Check that the receiver is connected to a HOME
CINEMA amplifier with a digital link (see Connection to
a home cinema amplifier, page 14).
Black and white video on AUX
output (during VCR/DVD
recording).
Check that the signal type chosen for AUX Scart output
is compatible with your VCR (select PAL on VCR, see
Audio and Video Output settings, page 28).
UG 253442997-C DSI86 HD Freesat UK.book Page 33 Jeudi, 13. octobre 2011 10:30 10
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