Sam4s SPS-345 - Tip (Gratuity) Entry

SPS-300 SmartECR Supplement v1.11 Integrated Payment Operations • 37
Tip (Gratuity) Entry
Gratuities (tips) indicated by the customer on the payment draft must be entered into the ECR before the
batch is closed. TIP’s can be entered from the register mode using the MPP TIP key or from the “Z”
position using the TIP command. After entry, the transaction total in the batch is adjusted to reflect the
original transaction amount plus the tip.
Notes:
Tip amounts added here are added to the ‘TIP’ total on the Financial and Clerk reports of the SPS-300
Series.
Tips cannot be added to completed debit or gift transactions. (Debit transactions are immediately
deducted from the customer account; Gift transactions are immediately deducted from the card balance.)
Best Practice Recommendation
The tip chit is normally kept by the server. If cash is removed from the cash drawer to pay the tip amount
to the server, the amount of the tip must be recorded using the “Paid Out” function of the SPS-300 Series.
If the tip paid out is not recorded, the drawer will not balance.
Tip Entry Procedure
1. In the REG mode; Press MPP TIP key on the keyboard or turn the key lock to the Z position;
Press 00 for the MPP FUNCTION. Enter 700 and press CASH. The message “TIP AMOUNT”
displays.
Alternately, the TIP ENTRY can be set in a Macro function key;
set to press: 00 (to select MPP TIP function) and then enter 700 CASH.
MPP FUNCTION
COMMAND : 700-709,713,777
< COMMAND + ‘CASH’ >
EXIT : ‘CLEAR’
HELP : 999 + ‘CASH’
0
2. At the message “TIP AMOUNT”, Enter the tip amount without decimals (for example enter 1050
for $10.50) and press CASH/TEND.
3. At the message “ENTER TXID”, enter the TAX ID and press CASH/TEND.
4. At the message “ORIGTRAN AMOUNT”, enter the original transaction amount and press
CASH/TEND.
5. If the record number and transaction number are valid, the tip amount is entered in the batch and
a tip entry chit prints as shown below.