Troubleshooting
■ Repairs to the gas and electrical components of this appliance must only be carried out by
a suitably qualified and competent person to ensure safety.
■ However, some minor problems can be resolved as follows :
Problem Probable cause Solution
Not ignited
No Spark. Check the electricity supply
The burner lid is badly assembled. Assemble the lid correctly.
The middle valve is closed. Open the middle valve
completely.
Badly ignited
The middle valve is incompletely
opened.
Open the middle valve
completely.
The burner lid is badly assembled. Assemble the lid correctly.
The ignition plug is contaminated
with alien substance.
Wipe such alien substance with
dried clothing.
The burners are wet. Dry the burners lids carefully.
The holes in the flame spreader
are clogged.
Clean the flame spreader.
Noise made when
combusted and ignited
The burner lid is badly assembled. Assemble the burner lid
correctly.
Fire off while using
The flame supervision device is
contaminated with alien substance.
Clean the flame supervision
device.
Yellow Flame
The holes in the flame spreader
are clogged.
Clean the flame spreader.
Different gas is used. Check the gas used.
Unstable Flame
The burner lid is badly assembled. Assemble the burner lid
correctly.
Gas Smell
A gas tap has been left on.
Check to see if any gas taps are
on.
There may be a leak between
the coupling and the gas bottle.
Make sure that the connection is
airtight.
■ If problem is not solved, please contact the SamSung customer care
center.
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