What to do if my Samsung HMX-Q10BP says 'Paper Error'?
- MMicheal PayneSep 13, 2025
If your Samsung Camcorder displays 'Paper Error', there is a problem with the paper in the printer. Check the paper in the printer and insert paper if there is none.

What to do if my Samsung HMX-Q10BP says 'Paper Error'?
If your Samsung Camcorder displays 'Paper Error', there is a problem with the paper in the printer. Check the paper in the printer and insert paper if there is none.
What to do if my Samsung HMX-Q10BP Camcorder says 'Card Full'?
If your Samsung Camcorder displays 'Card Full', it means there isn't enough space to record. You can resolve this by deleting unnecessary files directly from the memory card, backing up your files to a computer or another storage device before deleting files, or replacing the current memory card with one that has sufficient free space.
How to fix a low battery on my Samsung Camcorder?
If your Samsung Camcorder displays 'Low Battery', either replace the depleted battery with a fully charged one or connect the AC power adapter to a power source.
Why are the date and time incorrect on my Samsung HMX-Q10BP?
The date and time on your Samsung Camcorder may be incorrect because the camcorder has been left unused for a long period, causing the backup internal rechargeable battery to discharge.
What to do if my Samsung Camcorder says 'File Error'?
If your Samsung Camcorder displays 'File Error', there is a problem with the file. Your camcorder may not support this file format. Try using another file recorded on your camcorder.
Why doesn't the Recording start/stop button work on my Samsung HMX-Q10BP?
If pressing the Recording start/stop button does not start recording on your Samsung Camcorder, ensure the camcorder is in recording mode. Also, check if there's enough free space on the storage media and that the memory card is inserted correctly without write-protection enabled.
What to do if my Samsung HMX-Q10BP shows 'Corrupted file'?
If your Samsung Camcorder displays 'Corrupted file', it means the file cannot be read. You should format the storage media using the camcorder after backing up important files to a PC or another storage device.
Why can't I select a different resolution on my Samsung Camcorder?
If your Samsung Camcorder displays 'Cannot select different resolution', it's because the files you're trying to combine have different resolutions. You cannot combine files with different resolutions.
Why does the recording stop automatically on my Samsung HMX-Q10BP?
If the recording on your Samsung Camcorder stops automatically, it could be due to lack of free space on the storage media. Back up important files and format the storage media or delete unnecessary files. If you frequently record and delete files, format the storage media again. Also, using a memory card with low writing speed can cause this issue.
How to fix 'Low Speed Card' error on my Samsung HMX-Q10BP Camcorder?
If your Samsung Camcorder displays 'Low Speed Card. Please record at a lower resolution', it means the memory card isn't fast enough for the current resolution. Record video at a lower resolution and quality, or replace the memory card with a faster one.
| Digital zoom | 20 x |
|---|---|
| Optical zoom | 10 x |
| Image stabilizer | Yes |
| Focal length range | 2.75 - 27.5 mm |
| Interchangeable lens | - |
| Focal length (35mm film equivalent) | 38.3 - 383 mm |
| Sensor type | CMOS |
| Total megapixels | 5 MP |
| Optical sensor size | 1/4 \ |
| Display diagonal | 2.7 \ |
| Night mode | No |
| Compatible operating systems | Windows 7\\r Windows Vista\\r Windows XP (SP2) |
| Maximum frame rate | 50 fps |
| Video formats supported | H.264 |
| Maximum video resolution | 1920 x 1080 pixels |
| Analog signal format system | PAL |
| Image formats supported | JPG |
| Maximum image resolution | 2944 x 1656 pixels |
| Still image resolution(s) | 2944 x 1656 |
| Audio formats supported | AAC |
| Camera shutter speed | 1/60 - 1/10000 s |
| Camcorder type | Handheld camcorder |
| Minimum illumination | 3 lx |
| USB 2.0 ports quantity | 1 |
| Camcorder media type | Memory card |
| Compatible memory cards | SD, SDHC |
| Internal storage capacity | - GB |
| Battery type | IA-BP125A |
| Battery capacity | - mAh |
| Battery life (max) | 1.6 h |
| Product color | Black |
| Depth | 119.4 mm |
|---|---|
| Width | 43.7 mm |
| Height | 53.3 mm |
| Weight | 185.8 g |
What the icons and signs in this user manual mean.
Overview of camcorder parts, accessories, and screen displays.
Initial steps including battery, charging, and setup.
How to turn on/off, use touch screen, and set modes.
Preparing the camcorder with memory cards and settings.
Step-by-step guides for recording videos and photos.
How to play back and view recorded videos and photos.
Functions for deleting, protecting, dividing, and combining files.
Navigating and using various menu settings.
Adjusting image quality and using special recording features.
Applying creative effects to recordings.
Customizing video/photo resolution, display, and connectivity.
Connecting the camcorder to TVs for viewing.
Transferring and managing files using PC software.
Solutions for common problems and error messages.
Maintenance, storage, global use, and glossary.












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