What to do if my Samsung Camcorder says 'Paper Error'?
- RRyan WilliamsSep 13, 2025
If your Samsung Camcorder displays 'Paper Error', there is a problem with the paper in the printer. Check the paper in the printer and insert paper if there is none.

What to do if my Samsung Camcorder says 'Paper Error'?
If your Samsung Camcorder displays 'Paper Error', there is a problem with the paper in the printer. Check the paper in the printer and insert paper if there is none.
What to do if my Samsung Camcorder says 'Card Full'?
If your Samsung Camcorder displays 'Card Full', it means there isn't enough space to record. You can resolve this by deleting unnecessary files directly from the memory card, backing up your files to a computer or another storage device before deleting files, or replacing the current memory card with one that has sufficient free space.
How to fix a low battery on my Samsung Camcorder?
If your Samsung Camcorder displays 'Low Battery', either replace the depleted battery with a fully charged one or connect the AC power adapter to a power source.
Why are the date and time incorrect on my Samsung Camcorder?
The date and time on your Samsung Camcorder may be incorrect because the camcorder has been left unused for a long period, causing the backup internal rechargeable battery to discharge.
What to do if my Samsung HMX-Q11PP says 'File Error'?
If your Samsung Camcorder displays 'File Error', there is a problem with the file. Your camcorder may not support this file format. Try using another file recorded on your camcorder.
Why doesn't the Recording start/stop button work on my Samsung HMX-Q11PP?
If pressing the Recording start/stop button does not start recording on your Samsung Camcorder, ensure the camcorder is in recording mode. Also, check if there's enough free space on the storage media and that the memory card is inserted correctly without write-protection enabled.
What to do if my Samsung HMX-Q11PP Camcorder shows 'Corrupted file'?
If your Samsung Camcorder displays 'Corrupted file', it means the file cannot be read. You should format the storage media using the camcorder after backing up important files to a PC or another storage device.
Why can't I select a different resolution on my Samsung HMX-Q11PP Camcorder?
If your Samsung Camcorder displays 'Cannot select different resolution', it's because the files you're trying to combine have different resolutions. You cannot combine files with different resolutions.
Why does the recording stop automatically on my Samsung HMX-Q11PP Camcorder?
If the recording on your Samsung Camcorder stops automatically, it could be due to lack of free space on the storage media. Back up important files and format the storage media or delete unnecessary files. If you frequently record and delete files, format the storage media again. Also, using a memory card with low writing speed can cause this issue.
How to fix 'Low Speed Card' error on my Samsung Camcorder?
If your Samsung Camcorder displays 'Low Speed Card. Please record at a lower resolution', it means the memory card isn't fast enough for the current resolution. Record video at a lower resolution and quality, or replace the memory card with a faster one.
| Resolution | 1920 x 1080 |
|---|---|
| Sensor Type | CMOS |
| Optical Zoom | 10x |
| Screen Size | 2.7 inches |
| Weight | 0.24 kg |
| Storage | SD/SDHC/SDXC |
| Image Sensor | CMOS |
| LCD Screen Size | 2.7 inches |
| Video Resolution | 1920 x 1080 |
| Image Format | JPEG |
| Battery Type | Lithium-Ion |
| Megapixel (effective) | 5 MP |
| Aperture | f/1.8 - f/2.4 |
| Effective Pixels | 5 MP |
| Video Format | MP4 |
Explains the meaning of safety icons and signs used in the manual.
Important safety precautions for using the camcorder to prevent injury.
Introduction to the user manual and its coverage of camcorder models.
Guidance on protecting important recorded data by copying files to a PC or other media.
Details potential risks of death or serious injury and necessary precautions.
Details potential risks of personal injury or product damage and precautions.
Instructions for preparing the camcorder: inserting battery, charging, and memory card.
Basic steps for recording videos or taking photos with the camcorder.
Lists accessories included with the camcorder and model specifications.
Identifies and describes the controls on the front and left side of the camcorder.
Explains the indicators and displays shown on the LCD screen during video recording.
Step-by-step guide on how to insert and eject the camcorder battery.
Instructions for charging the battery using the AC power adaptor or USB cable.
How to check the charging state and remaining battery capacity via LED and display.
Instructions for turning the camcorder on by opening the LCD and turning it off.
How to switch between recording and playback modes using the LCD tabs.
Guide to setting the time zone, date, and time when first using the camcorder.
Step-by-step guide on how to insert and eject a memory card.
Information on compatible memory cards, capacity, and write-protection switches.
Tables showing video recording times and photo capacities for different memory card sizes.
Step-by-step guide to recording videos, including selecting subjects and using controls.
Instructions for taking photos, including selecting subjects and using the shutter button.
Guide to using Smart Auto mode for automatic scene detection and optimal recording.
How to switch between video and photo playback modes using the Home menu or Playback tab.
How to preview, select, and play recorded videos using the thumbnail index.
How to view recorded photos using playback functions and navigate through them.
Overview of navigating the Home menu and its five categories.
Details the available settings for Manual mode in Video and Photo recording.
How to adjust white balance settings for realistic colour reproduction under different lighting.
How to adjust exposure settings to compensate for bright or dark lighting conditions.
How to use the self-timer for taking photos with a 10-second delay.
How to use fade-in and fade-out effects for professional-looking video sequences.
How to create time-lapse videos by recording frames at set intervals.
How to apply various digital effects like Black & White, Sepia, and Ghost to recordings.
How to erase recorded videos or photos one by one or all at once.
How to protect important recordings from accidental erasure.
How to divide a video into two and delete unwanted sections.
How to select the video resolution for recording (Full HD, HD, SD).
How to select the photo resolution for taking pictures (4.9M, 2M).
How to match the HDMI video output format to the connected TV.
How to connect the camcorder to an HDTV using an HDMI cable for HD video.
How to connect the camcorder to a regular TV using an Audio/Video cable for standard definition.
How to dub recorded videos to a VCR or DVD/HDD recorder using an Audio/Video cable.
How to print photos directly from the camcorder to a PictBridge printer via USB.
Overview of functions available when connecting the camcorder to a Windows PC.
Steps for connecting the camcorder to a PC with a USB cable and starting the software.
How to copy video or photo files from the camcorder to a PC as a removable storage device.
Lists common warning indicators and messages with information and corrective actions.
Troubleshooting steps for battery-related issues like low battery or authenticity checks.
Troubleshooting for memory card issues like not formatted, not supported, or low speed.
Suggestions for maintaining the camcorder, including cleaning the lens, exterior, and LCD screen.
Information on power sources, TV colour systems, and compatible countries for camcorder use.
Definitions of technical terms used in the manual, such as AF, Aperture, CMOS, EV, etc.
Lists the camcorder model names covered by this manual.
Details system specifications like video signal, compression format, and image device.
Lists contact information (phone numbers, websites) for Samsung customer care by region.
Information on environmentally safe disposal of the product and its batteries.












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