Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the unit,
disconnect the power cord, and contact the nearest authorized dealer or Samsung
Electronics Service Center.
Symptom Check Remedy
The unit will not turn on. •Isthepowercordplugged
into the outlet?
•Connectthepowerplugto
the outlet.
A function does not work when the
button is pressed.
•Istherestaticelectricityinthe
air?
•Disconnectthepowerplug
and connect it again.
Sound is not produced. •
Is this product connected only
TV?
•Isthevolumesetto
minimum?
•Connectitcorrectly.
•Adjustthevolume.
The sound from the left/right
channels are reversed.
•Aretheleft/rightaudiooutput
cables from the TV
connected properly?
•Checktheleft/rightchannel
and connect it/them
correctly.
7
Playing a USB Device (Cont.)
Read through the instructions below before using a USB device with this unit.
• This product not supported NTFS file system.
• Turn the system off, disconnect the USB device from the product.
• Some USB devices may not work properly with this product.
• Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a USB
compatibility problem.
• Do not connect multiple storage devices to the product via a multi-card reader. It may not operate properly.
• Digital camera PTP protocols are not supported.
• Do not remove the USB device while it is being read.
• DRM-protected music files (MP3, WMA) from a commercial web site will not be played.
• External HDDs are not supported.
• Mobile phone devices are not supported.
• IPOD devices are not supported.
• If multiple source devices connected to the system are played back at the same time, the system outputs mixed
sound from the devices. Stop playback of devices you are not listening to.
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