What to do if my Samsung Speaker System is not producing sound?
If your Samsung Speaker System is not producing sound, check if the Mute function is on or if the volume is set to minimum. Press the (Mute) button to cancel the function and adjust the volume.
General| Audio decoders | Dolby Digital, DTS Digital Surround |
|---|---|
| RMS rated power | 320 W |
| Audio output channels | 8.1 channels |
| Audio Return Channel (ARC) | Yes |
| Subwoofer type | Active subwoofer |
| Subwoofer connectivity | Wireless |
| Cables included | HDMI |
| Receiver included | No |
| Product color | Black |
| Audio formats supported | AAC, AIFF, FLAC, MP3, OGG, WAV, WMA |
| Consumer Electronics Control (CEC) | Anynet+ |
| Sound effects | Flanger/Digital Signal Processing (DSP) |
| Apple docking compatibility | Not supported |
| HDMI in | 1 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Connectivity technology | Wired & Wireless |
| Power consumption (standby) | 0.3 W |
| Power consumption (typical) | 42 W |
| Package weight | 15000 g |
Weight and Dimensions| Depth | 170 mm |
|---|---|
| Width | 1230 mm |
| Height | 47.5 mm |
| Soundbar weight | 400 g |
| Subwoofer depth | 386 mm |
| Subwoofer width | 1290 mm |
| Subwoofer height | 320 mm |
| Subwoofer weight | 7800 g |
Covers Wi-Fi streaming, Bluetooth, and USB playback for music and audio, plus TV integration and multiroom capabilities.
Provides information regarding Dolby Digital and DTS patents and trademarks.
Highlights electrical shock hazards, environmental safety, and correct plug insertion for preventing electric shock.
Details UK power plug wiring, fuse replacement, and explains mains lead wire colour coding for proper connection.
Covers installation, ventilation, avoiding heat/sunlight, and handling batteries safely to prevent damage or hazards.
Explains terms, icons, and provides notes for better understanding and operation of the user manual.
Lists and illustrates the various accessories supplied with the product for setup and operation.
Details control buttons (Power, Volume, Source) and the unit's display panel functions.
Provides important notes on cleaning, initial sound delay, and optimal TV speaker usage with the soundbar.
Details digital audio/video ports (OPTICAL IN, HDMI), network (LAN), analog (AUX), and USB ports.
Explains Wi-Fi SETUP, SPK ADD buttons, DC 24V power supply connection, and USB port functionality.
Provides safety notes on disconnecting the power cord and connecting components before powering on the unit.
Explains SOURCE button for input selection, Mute button, and basic playback controls like Repeat and Skip.
Covers SOUND CONTROL for audio adjustments and advanced features like Anynet+ and Auto Power Link.
Details Power, Volume, Play/Pause, and Skip Back functions for unit control and media management.
Explains various sound modes, Surr.Sound, streaming music, DRC, and WOOFER volume adjustments.
Provides step-by-step instructions for installing the battery in the remote control.
Details model compatibility, mounting procedure, accessory checks, and initial soundbar placement for wall mounting.
Covers fastening mounting screws, removing Holder-Foot, and mounting to specific TV models.
Guides on securing the TV-Mount to the TV, mounting the TV on the wall, and attaching the soundbar.
Details TV stand compatibility, accessory checks, and the process of placing and securing the soundbar.
Instructs on centering the soundbar for free-standing placement and provides placement safety precautions.
Details how to attach the clamp-wire and route cables neatly for organization.
Provides steps to place Cover-Foot on the subwoofer, insert screws, and block holes with foot rubber.
Explains automatic and manual linking procedures for the main unit and subwoofer, including troubleshooting.
Explains and guides the installation of the ferrite core on the power cord to reduce electromagnetic noise.
Guides HDMI cable connection to TV, selection of D.IN mode, and notes on HDMI features and requirements.
Guides optical cable connection to TV, selection of D.IN mode, and notes on connectivity requirements.
Explains Auto Power Link functionality and guides its setup for automatic soundbar activation with TV.
Provides steps for TV SoundConnect setup, including mode switching and connection termination.
Details TV SoundConnect support, setup, connection stability factors, and operational ranges.
Describes HDMI interface and guides connection from digital devices to the soundbar's HDMI IN port.
Informs about optical and analog ports for external devices and guides their respective connections.
Guides connecting an AUX cable from the source device's AUDIO OUT to the soundbar's AUX IN.
Guides connecting an Optical cable from the source device's OPTICAL OUT to the soundbar's OPTICAL IN.
Guides USB connection for playback and notes on file names, compatibility, and system requirements.
Lists unsupported USB protocols and provides a detailed table of supported file formats and their specifications.
Explains input mode selection, display indicators, and conditions for automatic unit turn-off.
Guides Bluetooth pairing, music playback, and provides notes on PIN codes, interference, and device compatibility.
Covers device compatibility, auto-mode changes, and procedures for disconnecting Bluetooth devices.
Explains Bluetooth technology, factors affecting performance, and the impact of distance on connection quality.
Explains the automatic power-on function and guides its setup, availability, and troubleshooting.
Covers Multiroom Link connectivity and outlines communication prerequisites for system setup.
Instructs on downloading, installing, and accessing the Samsung Multiroom App on smart devices.
Guides network connection via the app, referencing the web manual and wired connection.
Explains firmware updates, guides the USB update procedure, and provides troubleshooting for update issues.
Covers settings reset after updates, USB formatting, and the automatic update function requirements.
Addresses issues like unit not turning on, functions not working, and audio/remote control problems.
Solves TV SoundConnect pairing failures and subwoofer problems like LED blinking or vibration.
Lists general specifications, amplifier details, power consumption, compliance, and usage recommendations.
Details warranty coverage, proof of purchase requirements, authorized service, and common exclusions.
Provides regional customer care contact numbers and website links for support inquiries.
Guides on proper disposal of batteries and electronic waste, emphasizing separation and responsible recycling.
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