To Next PageTo Next PageHow to fix no sound on my Samsung Speaker System?
If your Samsung Speaker System is not producing sound, check if the Mute function is on or if the volume is set to minimum. To resolve this, press the (Mute) button to cancel the Mute function or adjust the volume.
Why is there no sound coming from my Samsung Speaker System?
If your Samsung Speaker System isn't producing sound, ensure that the Mute function is off by pressing the (Mute) button. Also, check that the volume isn't set to the minimum and adjust it accordingly.
Why is my Samsung HW-KM37 Speaker System remote control not working?
Your Samsung Speaker System remote control may not be working because the batteries are drained or the distance between the remote control and the main unit is too far. Try replacing the batteries with new ones or move closer to the unit.
What to do if TV SoundConnect pairing failed on Samsung HW-KM37 Speaker System?
If TV SoundConnect pairing failed on your Samsung Speaker System, ensure that your TV supports TV SoundConnect (supported by some Samsung TVs released from 2012 on). Also, update your TV with the latest firmware. If an error occurs when connecting, reset TV SoundConnect and connect again by pressing and holding the p button for 5 seconds.
Why is the blue light off on my Samsung Speaker System subwoofer and no sound is coming out?
The blue indicator on the rear of the subwoofer may not be lit and the subwoofer may not be producing sound because the main unit power is off or your subwoofer may not be connected to the main unit. Check the power cord and ensure it is plugged in correctly. If the main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit. Also, try to connect your subwoofer again.
What to do if the Samsung HW-KM37 Speaker System remote control does not work?
If the remote control for your Samsung Speaker System isn't working, first, replace the batteries with new ones. If that doesn't solve the issue, try moving closer to the main unit.
How to fix Samsung Speaker System TV SoundConnect (TV pairing) failed?
If the TV SoundConnect (TV pairing) failed on your Samsung Speaker System, first ensure your TV supports TV SoundConnect (available on some Samsung TVs released from 2012). Then, update your TV with the latest firmware. To reset the TV SoundConnect connection, press and hold the p button for 5 seconds and connect again.
What to do if a function does not work when the button is pressed on Samsung HW-KM37 Speaker System?
If a function on your Samsung Speaker System isn't working when you press the button, it might be due to static electricity in the air. Disconnect the power plug and then reconnect it.
Why is the blue indicator on the rear of the Samsung HW-KM37 subwoofer not lit?
If the blue indicator on the rear of the subwoofer of your Samsung Speaker System is not lit and the subwoofer isn't producing sound, check that the main unit is powered on and the power cord is plugged in correctly. If the main unit is off (in standby mode), the subwoofer will also be in standby mode and the blue LED won't be lit.
General| Type | Soundbar |
|---|---|
| Channels | 2.1 |
| Subwoofer | Wireless |
| Bluetooth | Yes |
| HDMI Inputs | 1 |
| Optical Inputs | 1 |
| USB Port | Yes |
| Audio Features | Dolby Digital, DTS |
| Sound Technology | Surround Sound Expansion |
| Connectivity | Bluetooth, HDMI, Optical |
| HDMI ARC | Yes |
| Bluetooth Version | 4.0 |
Key features and functionalities of the soundbar.
Connect and enjoy music from Bluetooth devices wirelessly.
Information regarding Dolby and DTS technology licenses.
Crucial warnings to prevent electric shock and injury.
Detailed instructions for safe operation and maintenance.
Protect the unit from moisture, heat, and electrical interference.
Explains the buttons and display on the front/right side.
Identifies connection ports on the bottom.
Explains the purpose of each button on the remote control.
Adjusts audio levels, EQ, and sync for optimal sound.
Enables control of the soundbar using a TV remote.
Step-by-step guide for inserting the battery in the remote.
Instructions for securely mounting the soundbar on a wall.
Procedure for safely removing the soundbar from its wall mount.
Steps for wireless connection between subwoofer and main unit.
Guide to connect surround speakers to the wireless receiver.
Steps to connect the soundbar to a TV using an optical cable.
Connect soundbar to Samsung TV wirelessly for audio.
Connect to various external audio sources.
Steps to connect USB devices for playing music files.
Lists supported audio file formats for USB playback.
Select audio input sources (D.IN, AUX, BT, TV, USB).
Automatic turn-off feature for power saving.
Step-by-step instructions to connect a Bluetooth device.
Procedures for disconnecting paired Bluetooth devices.
Guide to download, install, and use the remote app.
How to update the soundbar's firmware using a USB device.
Addresses common problems like no power, no sound, or connection failures.
Specific solutions for TV SoundConnect pairing issues.
Solutions for when the subwoofer is not connecting or producing sound.
Technical details including dimensions, weight, and power output.
Information on service fees, troubleshooting, and contacting support.
Explains the warranty period, coverage, and exclusions.
Contact information for inquiries and support.
