ANSWERING CALLS
OUTSIDE/INTERNAL/VOICE ANNOUNCE CALLS
To answer these three types of calls:
! Lift the handset or press the ANS/RLS key to answer on SPEAKERPHONE and
you are automatically connected to the ringing call.
! Replace the handset or press the ANS/RLS key when the call is completed.
NOTE: If a call is flashing at your telephone but not ringing, you must press the flashing
button to answer. The volume can be adjusted at any time by pressing the up and down
arrow keys on your navigation button.
PLACING A CALL ON HOLD
Calls can be placed on SYSTEM HOLD or EXCLUSIVE HOLD. Calls placed on
Exclusive Hold can only be picked up from the extension that placed them on hold. A call
placed on System Hold can be picked up from any extension.
SYSTEM HOLD
To place a call on hold:
! Press the HOLD button. The call will flash green at your telephone.
! To take the caller off hold, press that button and the green flashing light will go
steady green again.
! Resume conversation.
EXCLUSIVE HOLD
To place a call on hold at your telephone so that other users cannot answer it:
! Press the HOLD twice. The call will flash green at your telephone.
! To retrieve the call, press the flashing green line button or press the HOLD button
a third time.
NOTE: Internal calls are always placed on exclusive hold.
TRANSFERRING CALLS
You can transfer a call by notifying the party to which the call is being transferred, or transfer
a call without notification (blind transfer).
! While on a call, press the TRANSFER button. Your call is automatically put on
transfer hold.
! Dial the extension number for the party receiving the transferred call.
! Wait for the called party to answer and announce the call, or simply hang up
without announcing.
! Replace the handset to complete the transfer.
INTERACTIVE DISPLAY KEYS
The three keys below the display are substitutes for dedicated feature keys and access codes.
Pressing one of these keys has the same effect as pressing a programmable key. These keys
are called soft keys, as their functions are not fixed. They change to present you with the
best options for that call condition. The use of soft keys allows the programmable keys to be
used for more DSS and speed dial keys.
The SCROLL key is used to display option available to the user at a particular time or during
a specific procedure. Press this key once while in the idle state to view the three main
categories available.
201: STN NAME
CALL OTHER ANS
ANSWER (ANS): Guides you through the options to answer calls.
OTHER: Guides you through features other than making or answering calls.
CALL: Guides you through the options to make a call.
Select one of the main categories: CALL, OTHER, OR ANS (ANSWER). Press the
SCROLL key to display additional options available under each of the three main categories.
The ! symbol displayed as the last character on the lower line of the display indicates that
there are more options available. Press the SCROLL key to display these additional options.
User instructions will be displayed in lower case letters. Options assigned to soft keys will be
displayed in upper case letters.
OTHER FEATURES AND FUNCTIONS
SPEAKER/RECEIVER VOLUME
Press the up (") or down (#) arrow buttons during a conversation to raise or lower
volume.
RINGER VOLUME
Press the up (") or down (#) arrow buttons to adjust the ringer volume while the
telephone is ringing.
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