S
OLVING
P
ROBLEMS
5.17
5
Troubleshooting Error Messages
When the printer experiences an error, the control panel will
indicate an error message with the indicator lights. Find the light
pattern below that matches the printer light pattern and follow
the solutions to clear the error.
LED status legend
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
LED pattern Possible Problems and Solutions
Your system has some problems. If this problem occurs,
contact your service representative.
On Line/Error LED
lights red
• Paper jam occurs. To solve the problem, see “Clearing
Paper Jams” on page 5.6.
• The front cover is open. Close the front cover.
• Paper tray is empty. Load the paper in the Tray.
• The toner cartridge is out of toner. Remove the old toner
cartridge and install a new one. See “Installing the Toner
Cartridge” on page 2.4.
• You pressed the
Cancel
button while the printer is
receiving data.
• In Manual Feed mode, there is no paper in the manual
tray. Load paper into the manual tray.
• If the printer is receiving data, the
On Line/Error
LED
slowly blinks green.
• If the printer is printing the received data, the
On Line/
Error
LED blinks green fast.
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