4. Alignment and Troubleshooting
4-25
Samsung Electronics
Service Manual
ML-331x/371x series
4.2.2 Error Message and Troubleshooting
Messages appear on the Smart Panel program window or on the control panel to indicate machine status or
errors. Refer to the tables below to correct the problem.
Error Code Error Message
Troubleshooting
Page
A1-1110 Error #A1-1110: Turn off then on. 26 page
C1-1110
C1-1120
C1-1140
Prepare new cartridge
Replace new cartridge
Replace new cartridge
27 page
C1-1411 Install toner 28 page
C1-1512 Not Compatible Toner cartridge. 28 page
H1-1210 Paper jam in Tray2. 29 page
H1-1252 Paper is empty in Tray2. 29 page
M1-1110 Paper Jam in Tray1. 30 page
M1-1610 Paper Jam in MP tray. 30 page
M1-5112 Paper is empty in tray 1. 31 page
M1-5612 Paper Empty in MP Tray. 32 page
M2-1110 Paper Jam inside machine. 33 page
M2-2110 Paper Jam inside machine. 34 page
M2-2310 Paper Jam bottom of duplex. 34 page
M3-1110 Paper Jam in exit area. 35 page
M3-2130 Output bin full. Remove paper. 35 page
S2-4110 Door open. Close it. 36 page
S6-3123 Network Problem: IP Con ict. 37 page
S6-3128 802.1x Network Error. 37 page
U1-2320 Error #U1-2320 Turn off then on. 38 page
U1-2330 Error #U1-2330 Turn off then on. 38 page
U1-2340 Error #U1-2340 Turn off then on. 39 page
U2-1111
U2-1113
Error #U2-1111 Turn off then on.
Error #U2-1113 Turn off then on.
40 page
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