Contents
3.3.19.5.SCFpickup_forwardroller.............................................................................3−22
3.3.19.6.SCFReverseRoller.......................................................................................3−22
3.3.19.7.SCFMainDriveUnit.....................................................................................3−23
3.3.19.8.SCFLiftAssy...............................................................................................3−23
3.3.19.9.SCFPick-UpUnit.........................................................................................3−24
3.3.19.10.SCFPick-Up_Empty_FeedSensor...................................................................3−25
4.Troubleshooting................................................................................................................................4−1
4.1.AlignmentandAdjustments.......................................................................................................4−1
4.1.1.ControlPanel..............................................................................................................4−1
4.1.2.UnderstandingTheStatusLED......................................................................................4−4
4.1.3.Clearingpaperjams.....................................................................................................4−5
4.1.4.Usefulmenuitemforservice.........................................................................................4−17
4.1.5.PeriodicDefectiveImage..............................................................................................4−19
4.1.6.Usefulmanagementtools..............................................................................................4−20
4.1.6.1.UsingSamsungEasyPrinterManager...............................................................4−20
4.1.6.2.UsingSamsungPrinterStatus(Windowsonly)...................................................4−22
4.1.6.3.UsingSyncThruWebService(SWS)................................................................4−23
4.1.7.UpdatingFirmware......................................................................................................4−25
4.1.7.1.UpdatethermwarebyusingtheUSBport........................................................4−25
4.1.7.2.Updatethermwarebyusingthenetwork..........................................................4−26
4.1.8.ServiceMode.............................................................................................................4−28
4.2.Troubleshooting......................................................................................................................4−32
4.2.1.Procedureofcheckingthesymptoms...............................................................................4−32
4.2.1.1.BasicCheckList...........................................................................................4−33
4.2.2.ErrorCodeandTroubleshooting.....................................................................................4−34
4.2.3.Imagequalityproblem..................................................................................................4−62
4.2.4.Othererrors................................................................................................................4−68
5.SystemDiagram................................................................................................................................5−1
5.1.BlockDiagram(ProXpressM332x_382x_402xND).......................................................................5−1
5.2.BlockDiagram(ProXpressM402xNX)........................................................................................5−2
5.3.ConnectionDiagram(ProXpressM332x_M382x_M402xND)..........................................................5−3
5.4.ConnectionDiagram(ProXpressM402xNX)................................................................................5−4
6.ReferenceInformation........................................................................................................................6−1
6.1.ToolforTroubleshooting...........................................................................................................6−1
6.2.Glossary.................................................................................................................................6−2
6.3.TheSamplePatternfortheTest..................................................................................................6−8
6.4.ModelNameandCode.............................................................................................................6−9
6.5.DocumentRevisionList............................................................................................................6−10
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