For Netix Operation/Connection Issues:
9 Check Certicate & Netix ESN Status in Factory Mode.
• If Certicate and ESN exists, "CO", "NfO", change the DNS to 8.8.8.8
• If Certicate is missing, "C/" replace the TV’s Main Board.
• If ESN number is missing: NF/ do not replace the Main Board.
- Reset TV Clock and check for correct Time & Date. Netix relies on correct settings.
- Reset Smart Hub. / Reset Apps In Factory Mode.
For Streaming Issues:
• Go to TV Web Browser / Go to speedof.me / testmy.net
9 Check Speed for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming).
9 Check Latency for less than 50ms.
4-14
4. Troubleshooting