The picture colours are black and white or do not look the way they should
look
If the product’s colours or absolute whites/blacks seem to be off, launch Picture Test.
• left directional button Settings Support Device Care Self Diagnosis Picture Test Try Now
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause colour problems or a blank screen.
Component port may not be supported depending on the model.
Check whether Greyscale is set to On.
•
left directional button Settings All Settings General & Privacy Accessibility Greyscale
Try Now
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