Samsung QN90F - Diagnosing TV Operational Issues; Self Diagnosis

Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Self Diagnosis
left directional button Settings Support Device Care Self Diagnosis Try Now
Check whether the product is displaying images and playing sounds normally. Check whether modules and sensors
are working normally. You can also  settings related to Smart Hub reset.
Some functions may not be supported depending on the model or geographical area.
• Power
View information on the power supply history.
• Video Test
Play test videos to check for problems with the screen.
• Sound Test
Play test sounds to check the sound quality.
• Smart Hub Connection Test
Check the network connection.
• Bluetooth
Check whether the Bluetooth module is working normally.
• Acceleration Sensor
Check whether the Acceleration Sensor is working normally.
• Mic Test
Check whether the microphone module is working normally.
• HDMI Test
Check the external device signal, signal history and HDMI cable connection, and check for an HDMI-CEC
connection that is functioning abnormally.
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