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Samsung S24C770T User Manual

Samsung S24C770T
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39
Troubleshooting Guide
Chapter 07
Requirements Before Contacting Samsung Customer Service Center
Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung
Customer Service Center.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is
correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
The following message indicates that the product is functioning properly.
Checking the Resolution and Frequency
In a mode that exceeds the supported resolution (refer to supported resolutions),
the following message will appear briefly.
―
The displayed resolution may vary depending on the product or PC system
settings.
1920 X 1080 60Hz
If the screen remains blank, check the PC
system, video controller and cable.

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Samsung S24C770T Specifications

General IconGeneral
Full HDYes
Depth (imperial)1.96 \
Width (imperial)22.10 \
Height (imperial)13.07 \
Dimensions (WxDxH)561.3 x 49.78 x 332 mm
Accessories includedQuick Setup Guide, Cleaning Cloth, Install CD (Manual), HDMI Cable, Power Cable, USB Cable
Dimensions (W x D x H) with stand561.3 x 191.8 x 373.9 mm
Aspect ratio16:9
Screen shapeFlat
Display diagonal24 \
Display brightness250 cd/m²
Display technologyLED
Contrast ratio (typical)3000:1
Display number of colors16.78 million colors
Display diagonal (metric)60.96 cm
Dynamic contrast ratio marketing nameMega Contrast
Product colorBlack
NVIDIA G-SYNCNo
Compatible operating systemsWindows 8
Cables includedHDMI, USB
AC input voltage110 - 240 V
Power supply typeAC
AC input frequency50 - 60 Hz
Power consumption (standby)0.3 W
Power consumption (typical)32 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)191.8 mm
Width (with stand)561.3 mm
Height (with stand)373.9 mm
Weight (with stand)12100 g
Depth (without stand)49.78 mm
Height (without stand)332 mm
Weight (without stand)11220 g

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