Why doesn't my Samsung Security System recognize all connected HDDs?
The DVR may take some time to recognize multiple external HDDs. Try again in a moment, and if the problem persists, try again with a different HDD. This may occur due to a mechanical error of the HDD installed.
What to do if the REC button doesn't work on my Samsung Security System?
Check if there is free space on the HDD for recording and verify that the record mode is set to ON in the record mode setting.
How to improve the image quality on my Samsung Security System recordings?
Increase the resolution and quality level in Menu – Record – Quality / Resolution. Specify a bigger size when specifying the recording size (HD>WD1>4CIF>2CIF>CIF) and specify a bigger level for the recording quality. Keep in mind that if you increase the resolution and the recording quality, the data size increases accordingly.
What to do if some channels on my Samsung Security System display a black screen?
Check if the camera connected to the system properly displays the image and is properly supplied with power. If there is a weak video signal from a video distributor connected to multiple systems, input the video source of the camera directly into the DVR.
Why is the recording not working on my Samsung Security System?
If your player does not display a live image, recording will not work, so first ensure there is an image on the screen. Recording also won't work if the recording settings are not properly configured. To start recording manually, press the [REC] button on the remote control. To schedule recording, specify a desired time in Menu – Record – Recording Schedule. Continuous recording will proceed in any conditions at the specified time. Event recording will only occur if the event is of alarm, motion detection, video loss or tampering detection. If there is no event found, continuous recording will perform.
What to do if my Samsung Security System shows a ‘NO HDD’ error?
Check the HDD connection. If the problem persists, contact the nearest service center to have the HDD checked by service personnel.
How to fix a Samsung Security System that does not turn on?
First, check if the power supply system is properly connected. Then, check the system for the correct input voltage from the power source. If the problem persists, replace the power supplier with a new one.
What to do if the alarm button doesn't work on my Samsung Security System?
Press the [MENU] button to release the alarm. To release the event monitoring mode: Monitoring Mode – set the duration of the event monitoring to Off. To release the alarm sound: Event Record Mode - Alarm (Motion Detection/Video Loss/Tampering Detection) – deactivate the alarm sound. To release the event: Event Record Mode - Alarm (Motion Detection/ Video Loss/Tampering Detection) – set the mode to Off.
General| Camera Type | Dome |
|---|---|
| Lens Type | Fixed |
| Field of View | 90° |
| Night Vision | Yes |
| Connectivity | Wired |
| IR Range | 20 m |
| Weatherproof | IP66 |
| Signal System | PAL/NTSC |
| Synchronization | Internal |
| Lens | 3.6mm |
| S/N Ratio | More than 50dB |
| Power Supply | DC 12V |
| Power Consumption | 3.5W |
| Minimum Illumination | 0.01 Lux |
| Electronic Shutter Speed | 1/50 (1/60) to 1/100, 000 sec |
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