Why does my Samsung SNV-5010 viewer disconnect during monitoring?
If your Samsung Security Camera viewer gets disconnected during monitoring, it might be due to changes in camera or network configurations. Ensure you check all network connections. If the camera is connected over a PPPoE network, disconnections can occur under poor network conditions.
What to do if Samsung SNV-5010 is not detected in IP installer program?
If the Samsung Security Camera connected to the network is not detected in the IP installer program, turn off the firewall settings on your PC and then search the camera again.
Why I cannot connect to Samsung SNV-5010 using a tab browser?
If you cannot connect to the Samsung Security Camera system using a tab browser of Internet Explorer 7.0, open a new browser window instead of using a tab browser. This is because when you try to connect to the system using a tab browser, the same cookie information is shared, resulting in errors when connected.
What to do if no JPEG file is transferred via e-mail from Samsung SNV-5010?
If no JPEG file is transferred via e-mail on occurrence of intelligent video analysis event of Samsung Security Camera even when the is set to , verify the settings in the following sequence: 1. Check settings. 2. The should be set to . 3. Alarm Video Transmission must be enabled.
Why do Samsung Security Camera images overlap?
If the images from your Samsung Security Camera overlap, check whether two or more cameras are set to a single multicast address instead of different addresses. If a single address is used for multiple cameras, the images may overlap.
What to do if no image appears on Samsung Security Camera?
If no image appears on your Samsung Security Camera, and the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN the camera is connected to.
General| Total megapixels | 1.3 MP |
|---|---|
| Maximum resolution | 1280 x 1024 pixels |
| Supported video modes | 720p |
| Video formats supported | H.264, MPEG, MPEG4 |
| Supported graphics resolutions | 320 x 240, 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 640 x 480 (VGA), 800 x 600 (SVGA) |
| White balance | Manual |
| Camera shutter speed | 1/30 s |
| Minimum illumination | 0.016 lx |
| Sensor type | CMOS |
| Progressive scan | Yes |
| Optical sensor size | 1/3 \ |
| Optical zoom | - x |
| Focal length range | 0 - 3 mm |
| Security algorithms | HTTPS |
| Built-in HDD | No |
| LED type | IR |
| Type | IP security camera |
| Placement supported | Indoor & outdoor |
| Connectivity technology | Wired |
| Form factor | Dome |
| Mounting type | Ceiling/wall |
| Product color | Ivory |
| Housing material | Aluminum |
| International Protection (IP) code | IP66 |
| Ethernet LAN (RJ-45) ports | 1 |
| Signal-to-Noise Ratio (SNR) | 50 dB |
| Cabling technology | 10/100Base-T(X) |
| Supported network protocols | TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, HTTPS, SSL, DHCP, PPPoE FTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS |
| F-number (relative aperture) | 1.8 |
| Number of simultaneous users | 10 user(s) |
| Compliance industry standards | IEEE 802.1x, 802.3af |
| AC input voltage | 12 V |
| Power source type | PoE |
| Power consumption (typical) | 6 W |
| Operating temperature (T-T) | -10 - 50 °C |
| Operating relative humidity (H-H) | -20 - 80 % |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Depth | 115.2 mm |
|---|---|
| Width | 125.2 mm |
| Height | 52 mm |
| Weight | 435 g |
Key safety warnings, cautions, and precautions for product use and handling.
Highlights the key features and capabilities of the network camera.
Identifies external components and connection ports of the camera.
Important precautions before installation and steps for disassembling the camera cover.
Instructions for connecting the camera to monitors, Ethernet, and power.
Steps for connecting the camera directly to a local network via PC.
How to connect the camera to DHCP-based DSL/Cable modems.
Steps for connecting the camera to a PPPoE modem.
Configuring network settings when connecting through an IP router.
Manual configuration of static IP addresses for the camera.
Configuring port forwarding on an IP router for remote access.
How to access the camera from a shared local PC or remotely via the internet.
Steps to access the camera's live view via a web browser.
Details on how to log in to the camera system using user credentials.
Configuring network interface (IP type) and port settings.
Solutions for common problems encountered during setup and operation.
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