Why can't I play backup data from my Samsung SDS-V4040 on my PC or the DVR itself?
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Kathryn HillSep 4, 2025
When backing up data, select the appropriate player (PC or DVR). If using a PC, the backup file format should be SEC. If using the DVR, formatting backup files should be done by the DVR.
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Larry WatsonSep 18, 2025
Why does my Samsung SDS-V4040 DVR display 'Need to reset date/time'?
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Jordan BakerSep 18, 2025
This message is displayed if there occurs a problem with the time setting of the internal clock or an error in the clock itself. Contact the retailer or the service center for more information.
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Sydney MacdonaldSep 16, 2025
Why does my Samsung SDS-V4040 DVR repeatedly display the logo image?
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Kelly MejiaSep 16, 2025
This may occur from a problem with the main board, or the related software is corrupt. Contact the nearest service center for more information.
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Aaron CrawfordSep 14, 2025
What to do if ESC key doesn't exit fullscreen on Samsung SDS-V4040 WebViewer?
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Dr. Troy RuizSep 14, 2025
If pressing the ESC key in full screen mode of the WebViewer doesn't switch your Samsung DVR to a normal split mode, press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again.
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mannmichaelSep 13, 2025
How do I switch to Live mode from playback on my Samsung SDS-V4040?
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Troy BradfordSep 13, 2025
To switch to Live mode from playback on your Samsung DVR, press the Stop [@] button on the remote control or click the [ ] icon on the launcher.
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Amanda CannonSep 12, 2025
Why is the time bar not displayed in Search mode on my Samsung SDS-V4040?
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Jasmine PhillipsSep 12, 2025
If the time bar isn't displayed in Search mode on your Samsung DVR, the timeline may be in extension mode. Switch to normal mode or use the left or right button to navigate the time bar.
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Francisco TranSep 9, 2025
What to do if the cursor won't move to the Start button during calendar search on my Samsung DVR?
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Sherry KaneSep 9, 2025
If the cursor won't move to the Start button during a calendar search on your Samsung DVR, ensure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can use the Start button.
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Matthew CarlsonSep 7, 2025
Why doesn't the Channel button work on the Live screen of my Samsung SDS-V4040 DVR?
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Gary RiggsSep 7, 2025
The Channel button on your Samsung DVR's Live screen won't work if the current screen is in event monitoring mode. Press the [ALARM] button to exit the event monitoring screen and then select a channel.
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Thomas MillerSep 5, 2025
Why doesn't my Samsung SDS-V4040 DVR recognize the external storage device I connected?
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Tanya JosephSep 5, 2025
If your Samsung DVR doesn't recognize the external storage device, check the device compatibility list to confirm if it is supported by the DVR.
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Amy HarringtonAug 21, 2025
What to do if I forgot the password for my Samsung SDS-V4040?
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Tracy HoffmanAug 21, 2025
If you've forgotten the password for your Samsung DVR, contact the DVR administrator for assistance.