4.Troubleshooting
►ErrorCode
C1–1712
►Errormessage
TonerCartridgeFailure:#C1-1712.Callforservice
►Symptom
ThedataofCRUMisnotdetected./CRUMisdefective.
►Troubleshootingmethod
1)Openthefrontcover.Checkifthetonercartridgeisinstalled.
2)Removeandreinstallthetonercartridge.
3)Iftheproblempersists,checkifthetonercartridgemodularjackiscontaminatedordeformed.
4)Replacethetonercartridgewithnewone.
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