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Clinton SmithAug 20, 2025
I forgot the password for my Samsung DVR, what should I do?
- KkimberlyadamsAug 21, 2025
Contact the DVR administrator for assistance.
I forgot the password for my Samsung DVR, what should I do?
Contact the DVR administrator for assistance.
What to do if my Samsung DVR image quality of recording data is not good?
To improve the recording image quality on your Samsung DVR, increase the resolution and quality level in Menu – Record – Quality / Resolution. 1) For Resolution: Choose a larger size when specifying the recording size (720P/1080P>WD1>4CIF>2CIF>CIF). CIF format images may appear deteriorated when enlarged due to their small size. 2) For Record Quality: Select a higher level for the recording quality. Note that increasing resolution and quality will increase the data size, filling the HDD faster and potentially overwriting data at shorter intervals.
What to do if my Samsung SRD-494 does not turn on?
First, check if the power supply is properly connected to your Samsung DVR. Next, verify the system is receiving the correct input voltage from the power source. If it still fails to power on, the power supplier may be faulty and require replacement.
How to release the alarm on a Samsung SRD-494 DVR?
To release the alarm on your Samsung DVR, press the [MENU] button on the front panel and proceed as follows: 1) To exit the event monitoring mode: In Monitoring Mode, set the event monitoring duration to Off. 2) To silence the alarm sound: In Event Record Mode - Alarm (Motion Detection/Video Loss/Tampering Detection), deactivate the alarm sound. 3) To stop the event: In Event Record Mode - Alarm (Motion Detection/ Video Loss/Tampering Detection), set the mode to Off.
What to do if my Samsung SRD-494 DVR displays a black screen on some channels?
First, check if the camera connected to the system is properly displaying the image on your Samsung DVR. Also, verify that the camera is receiving power. If the issue persists on a channel with a weak video signal, especially from a video distributor connected to multiple systems, try inputting the camera's video source directly into the DVR. This can help isolate and resolve the problem.
Why does my Samsung SRD-494 display the logo image repeatedly?
This issue with your Samsung DVR may be due to a problem with the main board or corrupted software. Contact the nearest service center for assistance.
What to do if the Channel button does not work on the Live screen of my Samsung DVR?
The Channel button on your Samsung DVR will not function if the current screen is in event monitoring mode. To exit this mode, press the [ALARM] button, then select a channel.
What to do if I can't move the cursor to the Start button when using calendar search on my Samsung DVR?
Ensure that both the channel and the date you want to play are marked with the V symbol on your Samsung DVR. You must check both before you can use the Start button.
How to fix Samsung SRD-494 not recognizing all installed disks?
It may take some time for your Samsung DVR to recognize multiple external HDDs. Please wait a moment and try again. If the issue persists, it could be due to a mechanical error with one of the HDDs. Try using a different HDD to see if that resolves the problem.
What does 'Need to reset date/time' mean on my Samsung SRD-494 DVR?
This message on your Samsung DVR indicates a problem with the internal clock's time setting or an error within the clock itself. Contact the retailer or a service center for assistance.
General| Category | DVR |
|---|---|
| Video Input Channels | 4 |
| Audio Inputs | 4 |
| Audio Outputs | 1 |
| Compression Format | H.264 |
| Internal HDD | Yes |
| Power Supply | 12V DC |
| Remote Viewing | Yes |
| Motion Detection | Yes |
| Operating System | Embedded Linux |
| Video Outputs | 1 x BNC |
| USB Ports | 2 |
| Network Interface | Ethernet |
Crucial safety guidelines for product usage and operation.
Pre-operational checks, warnings, and basic system info.
Key capabilities and technical highlights of the DVR.
Items included in the package and compliance certifications.
Detailed identification and function of front panel buttons and indicators.
Detailed identification and function of rear panel ports and connectors.
Comprehensive guide to operating the DVR using the remote control.
Guidelines for proper installation environment and rack mounting.
Step-by-step instructions for installing Hard Disk Drives.
How to connect USB, SATA, RS-485, and alarm devices.
Steps for connecting the DVR to a network and configuring settings.
Procedures for powering the DVR on, off, and logging in.
Understanding the live screen interface and its icons.
How to change screen layouts and manage live video streams.
Instructions for operating PTZ cameras connected to the DVR.
Configuring essential system parameters and administrator settings.
Setting up user accounts, groups, and permissions for access control.
Configuring DVR devices including cameras, storage, and network settings.
Setting up recording schedules, event triggers, and quality parameters.
Detailed setup for network connections, DDNS, and services.
How to search for recorded video by time, event, POS, or motion.
Instructions for playing back recorded and backed-up video data.
Accessing and using the DVR remotely via a web browser.
Controlling PTZ cameras through the web interface.
Utilizing the search viewer for recorded data analysis.
Factory default configurations for system parameters.
Guidance on diagnosing and resolving common operational problems.
Guidelines for product disposal and battery handling.
