What to do if my Samsung DVR system does not turn on?
If your Samsung DVR system does not turn on, check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if necessary.
Why does my Samsung DVR display a black screen on some channels?
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
What to do if my Samsung SRD-870D does not recognize all installed disks?
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
What to do if my Samsung DVR displays 'NO HDD' icon?
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
Detailed technical specifications for SRD-830/830D/830DC/1610/1610D/1610DC/1630/1630D/1630DC models.
Lists common issues and their solutions for the DVR.
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