What to do if ESC key doesn't exit full screen on Samsung DVR WebViewer?
If pressing the ESC key in full screen mode of the WebViewer on your Samsung DVR doesn't switch the system to a normal split mode, press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and then press the ESC key again.
What to do if my Samsung DVR displays 'NO HDD' icon?
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
What to do if my Samsung SRD-870D does not recognize all installed disks?
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
Why does my Samsung DVR display a black screen on some channels?
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
Why is the time bar not showing in search mode on my Samsung SRD-870D DVR?
The timeline on your Samsung DVR can switch between normal and extension mode. If the time bar is not displayed in Search mode, switch to normal mode or use the left or right button to navigate through the time bar.
How to exit full screen mode on Samsung SRD-870D DVR WebViewer?
Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again.
How to improve the recording quality on my Samsung DVR?
If the image quality of the recording data on your Samsung DVR isn't satisfactory, try increasing the resolution and quality level in Menu – Record – Quality / Resolution. Select a bigger size when specifying the recording size (4CIF>2CIF>CIF). Specify a bigger level for the recording quality. Keep in mind that increasing resolution and recording quality will increase the data size, filling the HDD faster and overwriting existing data sooner.
What to do if the REC button doesn't work on my Samsung DVR?
If you press the [REC] button on the front panel of your Samsung DVR and the REC indicator doesn't flash, and the player doesn't start recording, check if there is free space on the HDD. Also, verify that the record mode is set to ON in the record mode setting.
How to fix a Samsung SRD-870D that does not turn on?
If your Samsung DVR does not turn on and the indicator on the front panel remains off, check whether the power supply system is properly connected. Also, verify the system's input voltage from the power source. If the problem continues, it might be necessary to inspect the power supplier and replace it if needed.
Why does my Samsung DVR say 'Need to reset date/time'?
If your Samsung DVR displays a message saying “Need to reset date/time,” it means there's an issue with the internal clock's time setting or the clock itself. In this case, it is recommended to contact the retailer or a service center for further assistance.
Detailed technical specifications for SRD-830/830D/830DC/1610/1610D/1610DC/1630/1630D/1630DC models.
Lists common issues and their solutions for the DVR.
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