Why can't I select the Start button in calendar search on my Samsung DVR?
If the cursor won't move to the Start button when you start a calendar search on your Samsung DVR, make sure that the channel and the date you want to play are marked with the V symbol. Both must be checked before you can start playing.
Why doesn't the Channel button work on my Samsung SRD-870D?
If the Channel button does not work on the Live screen of your Samsung DVR, it's likely because the current screen is in event monitoring mode. To exit this screen, press the [ALARM] button, then select a channel.
What to do if the REC button doesn't work on my Samsung DVR?
If you press the [REC] button on the front panel of your Samsung DVR and the REC indicator doesn't flash, and the player doesn't start recording, check if there is free space on the HDD. Also, verify that the record mode is set to ON in the record mode setting.
How to improve the recording quality on my Samsung DVR?
If the image quality of the recording data on your Samsung DVR isn't satisfactory, try increasing the resolution and quality level in Menu – Record – Quality / Resolution. Select a bigger size when specifying the recording size (4CIF>2CIF>CIF). Specify a bigger level for the recording quality. Keep in mind that increasing resolution and recording quality will increase the data size, filling the HDD faster and overwriting existing data sooner.
Why can't I play backup data from my Samsung SRD-870D DVR?
If you're having trouble playing backup data from your Samsung DVR on your PC or the DVR itself, remember that you have choices about the player either: PC or DVR, when you are backing up data. If using a PC, the backup file format should be AVI or SEC. If using the DVR, formatting backup files should be done by the DVR.
What to do if I forgot my Samsung SRD-870D DVR password?
Contact the DVR administrator for help.
Why doesn't my Samsung SRD-870D DVR recognize all external HDDs?
If you've found that your Samsung DVR doesn't recognize as many disks as installed when you have connected multiple external HDDs, keep in mind that it takes time for the DVR to recognize multiple external HDDs. It may also occur due to a mechanical error of the HDD installed, so try again with a different HDD.
What does 'NO HDD' mean on my Samsung DVR?
If your Samsung DVR displays the “NO HDD” icon and an error message, first check the HDD connection. If the problem persists, it is recommended to contact a service center to have the HDD checked.
What to do if the alarm button doesn't work on my Samsung SRD-870D?
If the alarm on your Samsung DVR sounds and pressing the [ALARM] button on the front panel doesn't stop it, try the following steps using the [MENU] button: 1) To release the event monitoring mode: go to Monitoring Mode and set the duration of the event monitoring to Off. 2) To release the alarm sound: go to Event Record Mode - Alarm (Motion Detection/Video Loss) and deactivate the alarm sound. 3) To release the event: go to Event Record Mode - Alarm (Motion Detection/ Video Loss) and set the mode to Off.
How to fix a Samsung SRD-870D that does not turn on?
If your Samsung DVR does not turn on and the indicator on the front panel remains off, check whether the power supply system is properly connected. Also, verify the system's input voltage from the power source. If the problem continues, it might be necessary to inspect the power supplier and replace it if needed.
Detailed technical specifications for SRD-830/830D/830DC/1610/1610D/1610DC/1630/1630D/1630DC models.
Lists common issues and their solutions for the DVR.
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