Why does the PTZ button not work on my Samsung SRD-873D DVR?
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melaniesinghSep 12, 2025
If no response is made when you press the [PTZ] button on the Live screen of your Samsung DVR, go to Menu ? Camera ? and check if the current protocols and other settings in the PTZ device are properly configured according to the PTZ camera.
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mitchelldamonAug 22, 2025
Why does my Samsung SRD-873D DVR say 'Need to reset date/time'?
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Trevor RosarioAug 22, 2025
If the Samsung DVR displays a 'Need to reset date/time' message, this indicates a problem with the internal clock's time setting or an error in the clock itself. In this case, it is recommended to contact the retailer or service center for further assistance.
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Sara GregoryAug 25, 2025
How to fix a Samsung SRD-873D DVR that won't turn on?
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Sharon LittleAug 25, 2025
If your Samsung DVR does not turn on and the front panel indicator is not working, check the following:
* Ensure the power supply is properly connected.
* Verify the system is receiving the correct input voltage from the power source.
If the issue persists, the power supplier may be faulty and require replacement.
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Jessica BarronAug 26, 2025
What to do if my Samsung SRD-873D shows a 'NO HDD' error?
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Molly BensonAug 26, 2025
If the Samsung DVR displays the “NO HDD” icon and an error message, check the HDD connection. If the problem persists under normal conditions, contact the nearest service center to have the HDD inspected by qualified personnel.
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Timothy WeeksAug 28, 2025
How to improve recording quality on Samsung SRD-873D DVR?
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Ariel PaulAug 28, 2025
If the image quality of the recording data on your Samsung DVR is not good, try the following:
* Increase the resolution and quality level in Menu – Record – Quality / Resolution.
* Select a bigger recording size. (WD1>4CIF>2CIF>CIF). Note that the recording image in the CIF format shows a deteriorated quality as it is enlarged from a small-sized image.
* Specify a bigger level for the recording quality.
Keep in mind that increasing resolution and recording quality will increase the data size, filling the HDD faster and potentially leading to more frequent overwriting of existing data.
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Laurie MckinneyAug 30, 2025
Why does my Samsung SRD-873D DVR keep showing the logo screen?
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Veronica DavisAug 30, 2025
If the Samsung DVR displays the logo image repeatedly, it may indicate a problem with the main board or corrupted software. Contact the nearest service center for assistance.
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Ryan WilliamsSep 18, 2025
Why can't I play backup data from my Samsung SRD-873D DVR?
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Stacie FoxSep 18, 2025
When backing up data on your Samsung DVR, you have the choice of selecting either PC or DVR as the player. Ensure you make the correct selection before proceeding. If using a PC, the backup file format should be SEC. If using the DVR, formatting backup files should be done by the DVR.
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owhiteSep 14, 2025
Why doesn't my Samsung DVR recognize all the external HDDs connected?
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Stephen VelasquezSep 14, 2025
If your Samsung DVR does not recognize as many disks as installed when multiple external HDDs are connected, it may be due to a mechanical error of the HDD installed. Try again with a different HDD.
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Barbara ValenciaSep 10, 2025
Why can't I start the calendar search on my Samsung DVR?
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Carrie StewartSep 10, 2025
If the cursor won't move to the Start button when you start a calendar search on your Samsung DVR, ensure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can start playback using the Start button.
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blake95Sep 6, 2025
What to do if the REC button doesn't work on my Samsung SRD-873D DVR?
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Lauren PopeSep 6, 2025
If you press the [REC] button on the front panel of your Samsung DVR and the REC indicator doesn't flash, nor does the player start recording, check if there is free space on the HDD and verify that the record mode is set to ON in the record mode setting.