Why doesn't the channel button work on my Samsung SRD-873D DVR?
A
Alan LarsonSep 8, 2025
If the Channel button does not work on the Live screen of your Samsung DVR, it's possible that the current screen is in the event monitoring mode. In the event monitoring screen, press the [ALARM] button to exit the screen and then select a channel.
B
Barbara ValenciaSep 10, 2025
Why can't I start the calendar search on my Samsung DVR?
C
Carrie StewartSep 10, 2025
If the cursor won't move to the Start button when you start a calendar search on your Samsung DVR, ensure that both the channel and the date you want to play are marked with the V symbol. Both must be checked before you can start playback using the Start button.
S
Shawn BennettSep 12, 2025
Why does the PTZ button not work on my Samsung SRD-873D DVR?
M
melaniesinghSep 12, 2025
If no response is made when you press the [PTZ] button on the Live screen of your Samsung DVR, go to Menu ? Camera ? and check if the current protocols and other settings in the PTZ device are properly configured according to the PTZ camera.
O
owhiteSep 14, 2025
Why doesn't my Samsung DVR recognize all the external HDDs connected?
S
Stephen VelasquezSep 14, 2025
If your Samsung DVR does not recognize as many disks as installed when multiple external HDDs are connected, it may be due to a mechanical error of the HDD installed. Try again with a different HDD.
A
Alyssa MoralesSep 15, 2025
Why is the time bar missing in search mode on my Samsung DVR?
D
Daniel RobinsonSep 15, 2025
If the time bar is not displayed in Search mode on your Samsung DVR, the timeline can switch between normal and extension mode. In extension mode, the time bar may not be displayed in the current timeline. Switch to normal mode or use the left or right button to navigate through the time bar.
R
Ryan WilliamsSep 18, 2025
Why can't I play backup data from my Samsung SRD-873D DVR?
S
Stacie FoxSep 18, 2025
When backing up data on your Samsung DVR, you have the choice of selecting either PC or DVR as the player. Ensure you make the correct selection before proceeding. If using a PC, the backup file format should be SEC. If using the DVR, formatting backup files should be done by the DVR.