Frequently Asked Question
The TV Screen does not Display Properly
139
When the TV screen does not display properly
The TV does not Turn On
146 When your TV does not turn on
The TV’s screen is cutting out or there is sound coming from
the sound bar.
152 When the TV does not connect with an external device
properly
I can't connect to the Internet
157
When the TV can't connect to the Internet
There is no sound from the TV or the speakers are making a
strange noise.
162 When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
169
When the remote control does not work
Updating the Software
174 Updating the lastest TV's software
Guide to Accessibility Features
Learning the Menus
181
Remote Use
182 Using Accessibility Menu
186
Using the TV with Voice Guide Enabled
188 Using Guide
190 Using Schedule Viewing
191 Using Channel List
192 Record
194
Using Smart Hub
197
Using e-Manual
198
Using Bixby
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