What to do if my Samsung Verizon SLS-BU102 has MME communication failure?
The Network Extender is unable to communicate with backend servers. This indicates a communication failure that prevents the device from functioning correctly. If this issue persists, please contact Verizon Wireless Customer Care for further assistance.
Why is my Samsung Verizon SLS-BU102 overheating?
The Samsung Extender is overheating because the temperature has exceeded a safe threshold. To resolve this, relocate the unit to an area where the ambient temperature is between 0 and 50 degrees Celsius, as outlined in the installation guide.
What to do if my Samsung Extender is locking fail?
The Samsung Extender is not receiving GPS information. Ensure the GPS antenna is installed near a window. If repositioning the antenna doesn't help, you might need to purchase and install an external outdoor antenna. Consult the GPS outdoor antenna section of the installation guide for more details.
Why Samsung Verizon SLS-BU102 Extender has power fail?
The power supply to your Samsung Extender is unstable or abnormal. Please verify that your power supply is stable to ensure proper operation.
What to do if Samsung Verizon SLS-BU102 has no current PTP master?
The device cannot contact the IEEE1588v2 server. Please ensure that the IEEE1588v2 server is powered on and accessible. Check your firewall settings as defined in this user guide.
What to do if Samsung Extender has function fail?
The device is attempting to receive GPS information, but there’s a GPSR module failure due to a self-test failure, power failure, Electronic Frequency Control (EPC) exceeding normal operation range, or OCXO/TCXO failure. If the issue continues for more than 12 hours, make sure the GPS antenna is near a window. If that doesn't work, consider buying and installing an outdoor GPS antenna. Check the GPS outdoor antenna section of the installation guide.
How to fix Samsung Extender antenna fail?
The feeding current to the antenna side is open/short or the antenna cable is dismounted. Please ensure that your antennas, and any extension cables, are correctly installed as described in the installation guide.
What to do if Samsung Verizon SLS-BU102 has clock device not initialized?
There is a failure with your IEEE1588v2 configuration. Please check your settings and ensure they are correct.
What to do if Samsung Extender has TOD message missed?
The TOD message is not being received from the GPSR. Please verify if the GPS antenna is installed properly. Please contact Verizon Wireless Customer Care if the issue is not resolved.
What to do if Samsung Extender has clock fail?
There is a failure preventing your Samsung Extender from functioning correctly. If you are using GPS, please ensure that the GPS antenna is installed in a location near the window. If you are not able to receive GPS information after repositioning the antenna, you may need to purchase and install an external outdoor antenna. Please check the Network Extender GPS tab on the About page displaying the GPS satellite IDs and receive signal strength.
Safety guidelines for site construction and work environment.
Requirements for using approved and safe materials during installation.
Safety precautions related to the electrical aspects of the product.
Provides step-by-step instructions for installing the Network Extender.
Instructions for connecting Ethernet, GPS, and power to the Network Extender.
Describes the initial state where the device performs hardware tests.
Indicates the state after hardware initialization and software loading.
Describes the process of acquiring a local IPv4 address from the DHCP server.
Explains the DNS lookup process for network configuration.
Details the process of connecting to the Security Gateway (SeGW).
Indicates that the device has successfully contacted the initial SeGW.
Confirms that a VPN tunnel has been established with the network.
Describes potential issues with SeGW authentication and LED indicators.
Indicates the device is actively acquiring a GPS signal for timing.
Details the connection process with the management system (FeMS).
General| Model Number | SLS-BU102 |
|---|---|
| Brand | Samsung |
| Carrier | Verizon |
| Category | Extender |
| Wi-Fi | Yes |
| Wireless Standard | 802.11ac |
| Frequency Band | 2.4GHz, 5GHz |
| Security | WPA2 |
To Next Page
