Samsung WF42H5700A Series - General Error Function; Alignment and Adjustments

ALIGNMENT AND ADJUSTMENTS
2
GENERAL ERROR FUNCTION
NO
Error Code
(Diagnostic Code
Error Image)
Description Corrective Action
1 UE
Anunbalancedloadthatprevents
yourwasherfromspinning.
Redistributetheload,presstheStart/
Pausebutton.
2 dE
Thedoorisopenwhenthewasheris
running.
Closethedoortightlyandrestart
thecycle.Ifthecodereappears,call
customerservice.
3 dE1
Yourwasherfailedtolockthedoor.
Makesurethedoorisrmlyclosed.
PressthePowerbuttontoturno
yourwasher,thenturnitonagain.
Ifthecodereappears,callcustomer
service.
4 HE
Awatertemperaturecontrolproblem.
(Heatercontrolproblem)
Callcustomerservice.
5 LE
Yourwasherhastriedtoll,buthas
notreachedtheproperwaterlevel.
Callcustomerservice.
6 5E
Yourwasherisnotdraining.Thiscan
alsomeanthattheunitsensesasmall
clogwhiledraining.
1.Turnotheunitfor10secondsand
thenturnitonagain.
2.SelecttheSpinOnlycycle.
3.PresstheStart/Pausetodrainthe
water.
Ifitstilldoesnotdrain,callforservice.
7 4E
Yourwasherhastriedtollbutwas
unsuccessful.
Makesurethewaterfaucetsareopen
alltheway.Checkforbenthoses.
Checktheinletscreensonthehoses.
IfyouareusingaFloodSafetyDevice,
pleaseremovethedeviceandconnect
thewaterhosesdirectlytotheunit.
Checkifthehotwatersupplyhoseis
connected.
Youmustconnectthehotwatersupply
hosebecausehotwaterissuppliedby
theAutoTemperatureControl(A.T.C.)
functionifthetemperatureofthecold
waterislowerthan59°F.
8 4E2
Thehot/coldwaterhoseconnectionisnot
correct.
Pleaseconnectthehot/coldwater
hoseconnectioncorrectly.
9 OE
Afaultisdetectedinthewaterlevel
sensor.
Callcustomerservice.
Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher
beforeservicing,unlesstestingrequirespower.
WARNING
(Techsheet)WF42H5-03387A_EN.indd 2 2013-12-24 17:12:44