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34 _ Troubleshooting

PROBLEM SOLUTION

Thewashingmachinewon’tstart.

•Makesurethewashingmachineispluggedin.

•Makesurethedoorisproperlyclosed.

•Makesurethewatertapisopen.

•TapStartorPressStart/Pausebuttonagain.

Watersupplyisinsufcient,ornowater

issupplied.

•Openthewatertapfully.

•Makesurethewatersupplyhoseisnotfrozen.

•Makesurethewatersupplyhoseisnotkinkedorclogged.

•Cleanthelteronthewatersupplyhose.

Thewashingmachinevibratesbadly,or

makesnoise.

•Makesurethewashingmachineisinstalledonaleveloor.Iftheoorisnot

level,usethelevelingfeettoadjustthelevel.

•Makesurethattheshippingboltsareremoved.

•Makesurethewashingmachineisnottouchinganyotherobject.

•Makesurethelaundryloadisbalanced.

Thewashingmachinedoesnotdrain

and/orspin.

•Makesurethedrainhoseisstraightenedallthewaytothedrainsystem.

•Makesurethedebrislterisnotclogged.

Thedoorwon’topen.

•PresstheStart/Pausebuttontostopthewashingmachine.

•Thedoorstayslockedaslongasthewashingmachineisstillhotinside

afteraheatingoperation.

•Itmaytakeseveralsecondstodisengagethedoorlockmechanism.

ButtonCheck •bCoccurs.ReferthebCtroubleshooting.

CanIopentheAddDoor

at any time?

•TheAddDoorcanbeopenedonlywhentheindicatorappears.

However,itdoesnotopeninthefollowingcases:

-Whenthewatertemperatureisabove55degorthedryingprocessisrunning,

whenthedrumisrotating,atanypointontheECOdrumcleancycle.

-IfyousettheChildLockforsafetyreasons.

-Whenthedrumwashordrumdryingcycleisrunningthatdoesnotinvolve

additionallaundry.

4-2. PROBLEM CHECK POINT

Samsung WW7 TA Series Service Manual

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