Samsung WW90TA046AX - Common Problem Solutions

34 _ Troubleshooting
PROBLEM SOLUTION
Thewashingmachinewon’tstart.
•Makesurethewashingmachineispluggedin.
•Makesurethedoorisproperlyclosed.
•Makesurethewatertapisopen.
•TapStartorPressStart/Pausebuttonagain.
Watersupplyisinsufcient,ornowater
issupplied.
•Openthewatertapfully.
•Makesurethewatersupplyhoseisnotfrozen.
•Makesurethewatersupplyhoseisnotkinkedorclogged.
•Cleanthelteronthewatersupplyhose.
Thewashingmachinevibratesbadly,or
makesnoise.
•Makesurethewashingmachineisinstalledonaleveloor.Iftheoorisnot
level,usethelevelingfeettoadjustthelevel.
•Makesurethattheshippingboltsareremoved.
•Makesurethewashingmachineisnottouchinganyotherobject.
•Makesurethelaundryloadisbalanced.
Thewashingmachinedoesnotdrain
and/orspin.
•Makesurethedrainhoseisstraightenedallthewaytothedrainsystem.
•Makesurethedebrislterisnotclogged.
Thedoorwon’topen.
•PresstheStart/Pausebuttontostopthewashingmachine.
•Thedoorstayslockedaslongasthewashingmachineisstillhotinside
afteraheatingoperation.
•Itmaytakeseveralsecondstodisengagethedoorlockmechanism.
ButtonCheck •bCoccurs.ReferthebCtroubleshooting.
CanIopentheAddDoor
at any time?
•TheAddDoorcanbeopenedonlywhentheindicatorappears.
However,itdoesnotopeninthefollowingcases:
-Whenthewatertemperatureisabove55degorthedryingprocessisrunning,
whenthedrumisrotating,atanypointontheECOdrumcleancycle.
-IfyousettheChildLockforsafetyreasons.
-Whenthedrumwashordrumdryingcycleisrunningthatdoesnotinvolve
additionallaundry.
4-2. PROBLEM CHECK POINT