Samsung Xpress M2022W - Page 70

4.AlignmentandTroubleshooting
►ErrorCode
C2–1110
C2–1150
►Errormessage
Preparenewtonercartridge.
Replacewithnewtonercartridge.
►Symptom
Theremainingtonercartridgeislessthan10%/Thetonercartridgeisattheendofitslife.
►Troubleshootingmethod
Printthesupplyinformationreport.
Checktheliferemainingofthetonercartridge.
Ifitslifeisattheend,turnthemachineoffandreplacethetonercartridgewithnewone.
►ErrorCode
C2–1410
C2–1711
C2–1712
►Errormessage
Tonercartridgeisnotinstalled.Installthecartridge.
TonerCartridgeFailure:#C2-1711Callforservice
TonerCartridgeFailure:#C2-1712.Callforservice
►Symptom
Thetonercartridgeisnotinstalled./Themachinecan’tdetectthetonercartridge.
►Troubleshootingmethod
1)Checkifthetonercartridgeisinstalled.IfitisOK,turnthemachineoffthenon.
2)Iftheerrormessageisnotdisappear,removethetonercartridge.Thoroughlyrollthecartridgeveorsixtimesto
distributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.
3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
4)Iftheproblempersists,replacethetonercartridgewithnewone.
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