Samsung Xpress M2022W - Page 71

4.AlignmentandTroubleshooting
►ErrorCode
C2–1510
►Errormessage
Tonercartridgeisnotcompatible.Checkusersguide.
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
1)Printthesupplyinformationreport.Checkinformationofthetonercartridge.
2)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replaceitwithnewone.
►ErrorCode
M2–1110
M2–1116
►Errormessage
Paperjaminsideofmachine.
Paperjamoremptyintray
►Symptom
Apaperjamwasdetectedatthefeedsensor.
►Troubleshootingmethod
1)Checkifpaperisontray.
2)Removethejammedpaper.(Referto4.1.3Jamremoval)
3)Ifthejammedpaperoccurscontinually,checkthefollowings.
a)Checkifthepickuprubberorfrictionpadiswornoutorcontaminated.Cleanthecontaminatedpartorreplaceit.
b)CheckiftheconnectorisconnectedtothefeedsensorPBAcorrectly.
c)Checkiftheactuatorisassembledcorrectly.
d)IftheconnectionandactuatorareOK,replacethefeedsensorPBA.
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