Sanyo LCD-32CA8Z - Troubleshooting

37
APPENDIX
TROUBLESHOOTING
Before calling your dealer or service center for assistance, check the matters below once again.
1. Make sure you have connected LCD TV to your equipment as described in the section "CONNECTING LCD
TV" .
2. Check cable connection. Verify that all external equipment and power cords are properly connected.
3. Verify that all power is switched on.
4. If LCD TV still does not produce an image, re-start the external equipment.
5. If the image still does not appear, unplug LCD TV from the external equipment and check the external
equipment. The problem may be with your graphics controller rather than with LCD TV. (When you
reconnect LCD TV, remember to turn the external equipment and TV off before you power up LCD TV. Power
the equipment back on in order of : LCD TV and external equipment.)
6. If the problem still exists, check the following chart.
Remote Control does
not work
■Checkthebatteries.
■MakesurenothingisbetweentheRemoteReceiverandtheRemoteControl.
■  Make sure you are not too far from LCD TV when using Remote Control.  Maximum
operating range is 16.4' (5m).
■IsdirectsunlightorstrongartificiallightshiningonLCDTV'sInfraredRemoteReceiver?
Eliminate the light by closing curtains, pointing the light in a different direction, etc.
No image
■ChecktheconnectionbetweentheexternalequipmentandLCDTV.
■WhenturningLCDTVon,ittakesafewsecondstodisplaytheimage.
■ Checkthesystem thatyouselect iscorresponding with theexternal equipmentorthe
video equipment.
■MakesurethetemperatureisnotoutoftheOperatingTemperature(0°C~40°C).
■Turnoffpower,thenturnonagain,re-startLCDTV.
No sound
■CheckAudiocableconnectionfromAudioinputsource.
■AdjusttheAudiosource.
■PressVOLUME(+)button.
■PressMUTEbutton.
There are tiny black
points and/or bright
point on the TV
■Darkorbrightpointsoflight(red,green, or blue)mayappearonthescreen.Thisisa
characteristic of the LCD panels, not a malfunction of the LCD TV.
■  LCD panel is being produced with very high accuracy technology. There is 99.99%
ormore dotpixel, but thereis also0.01% orless of dotpixel lackordot pixelthat is
constantly lighted. This is not defect.
■RegardingLCDpanelcharacteristic,itmayoccurpictureremain(looklikeamirror)
when the screen is changed if it displays same screen for a long time. Changing the
picture or turn-off the power supply may recover.
■Stripepattern(moire,interferencestripes)mayshowuponthescreendependonthe
reflected picture.
Abnormal color of
image
■Adjustthevalueofcolor.
■Selectdifferentcolorsystem.
NO POWER
■PlugthisLCDTVintotheACoutlet.
■PressON/STAND-BYbuttononSIDEControloronRemoteControltoopenthisLCD
TV.
■CheckPOWERIndicator.Ifthisindicatorflashes,LCDTVhasanytrouble.
Problem: Try these Solutions
WARNING :
High voltages are used to operate this LCD TV. Do not attempt to open the cabinet.
If the problem still persists
after following all operating instructions,
contact the sales dealer where you
purchased LCD TV or the service center.
Give the model number and explain the difficulty. We will advise you
how to obtain service.
Inst. Manual - CA8Z.indd 37 6/28/2007 9:50:14 AM