18
Error Codes
Error codes are shown in the main display for approx. 2 seconds, after which the program
automatically returns to the weighing mode.
Display Cause Solution
No segments appear on No AC power is available Check the AC power supply
the display The AC adapter is not Plug in the AC adapter
plugged in
Battery is dead Replace the battery
Recharge the battery using
an external recharging device
h The load exceeds the Unload the balance/scale
balance/scale capacity
l The load plate is not in place Place the load plate on the
balance/scale
Something is touching Move the object that is
the load plate touching the load place
e 01 Display capacity exceeded: Decrease the weight on
Value to be output cannot be the scale
shown on the display
e 02 Calibration parameter Calibrate only when zero
not met; e.g.: is displayed
– balance/scale not zeroed Press t to tare the
balance/scale
– balance/scale is loaded Unload the balance/scale
e 10 The t key is blocked Press c to clear the
when there is data in tare memory and release the
the second tare memory tare key
(net-total) – only 1 tare function
can be used at a time
e 11 Value input is not allowed for Press t
second tare memory
e 22 Weight is too light or there is Increase the reference quantity
no sample on the balance/scale
e 30 Interface port for printer Contact your local Sartorius
output is blocked Service Center
Max. weighing range is less The balance/scale was Place the weighing pan on
than indicated under turned on without the weighing on the balance/scale
”Specifications” pan in place and press e to turn on the
balance/scale
The weight readout The balance/scale has not Calibrate/adjust the balance/
is obviously wrong been calibrated/adjusted scale
The balance/scale was not Tare before weighing
tared before weighing
If any other errors occur, contact your local Sartorius Service Center!
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