Satelec ProphyMax - Troubleshooting

10
7. Troubleshootin
g
Fault Possible cause Solution
Unplugged or defective mains cord. Check and/or replace the mains cord.
Fuses blown. Replace the fuses.
Defective wall power outlet. Contact your electrician.
Device switched off (0). Set the switch to the on position (I).
Does not operate.
(general)
Footswitch disconnected and/or defective. Check and/or replace the footswitch.
No water in the water supply. Contact your approved installer.
Water inlet pipe not connected. Connect the water inlet.
Incorrect spray setting. Adjust the setting.
No water but ultrasound
working.
Handpiece and/or tip blocked.
Disconnect the handpiece and check if water is coming out of the cord:
- if not, return the device to Satelec After Sales Service;
- if it is, unscrew the tip from the handpiece, using the syringe blow air through
the tip and the handpiece. If the problem persists, return to Satelec After
Sales Service.
Unsuitable treatment or tip, or selected ultrasound power
too low.
Change the treatment or tip or adjust the ultrasound.
Tip not tightened correctly. Re-tighten the tip.
Bent or worn tip. Replace the tip.
Incorrect use of the handpiece and/or the tip. Refer to the instructions.
Faulty contact between the handpiece and its connector. Push the handpiece into the connector more firmly, without turning it.
Water not atomized by the
ultrasound.
Water present in the handpiece connector.
Dry the connector. Where there are black marks between the pins of the
connector and/or the contacts of the handpiece, return to Satelec After Sales
Service.
Power not set correctly in relation to treatment. Adjust the power (see instructions).
Tip not tightened correctly. Re-tighten the tip.
Bent or worn tip. Replace the tip.
Ultrasound too strong or too
weak.
Incorrect use of the handpiece and/or tip. Refer to the instructions.