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15. Troubleshooting / fault codes
The following table shows fault symptoms and describes remedial measures in the event of your machine failing to work
properly. If you cannot localise and rectify the problem with this, please contact your service workshop.
15.1 Fault table
Fault Possible cause Remedy
Mower does not start
Mower or charging station not con-
nected to the mains
• Connect the power supply unit to a suitable
power source
• Call a specialist if necessary
LED light on charging station
does not light up
LED light on charging station
ashes red
Boundary wire is not connected or
cut/broken.
• Connect/repair boundary wire
Mower does not mow properly Blades are worn • Replace blades
Mower starts at unusual/
wrong times
Date/time is incorrectly set • Set the correct date and time
Mower gets stuck Unsuitable terrain/obstacle
• Adapt the terrain/obstacle to the requirements
of the robot mower
• Adjust the laying of the boundary wire accord-
ingly
15.2 Fault codes
Error code Meaning Remedy
---- Rain sensor delay • -
E1
Mower outside the
working area
1. Check that the mower is in the working area.
2. Ensure that the charging station is properly connected to the battery charger and
charger is connected to a suitable power supply.
3. Make sure that the boundary wires have been clamped correctly and replace
them if necessary.
E2
Wheel motor
blocked
1. Switch the mower o. Move the mower to an area that is free of obstacles. Press
the “START” button and then the “OK” button.
2. If the error message is still displayed, switch o the product. Turn the mower up-
side down and check what is preventing the wheels from turning.
3. Remove the objects blocking the wheel(s), turn the mower over.
4. Press the “START” button and then the “OK” button.
E3 Cutter disc blocked
1. Switch the mower o.
2. Turn the mower upside down and check what is preventing the blades from turn-
ing.
3. Remove the objects and turn the mower over.
4. Place the mower in an area with short grass.
5. Press the “START” button and then the “OK” button.
E4
Obstacle
sensor trigger not
reset
1. If the error still occurs, contact your specialist dealer.
E5
The mower was
lifted
1. Switch the mower o.
2. Move the mower to an area that is free of obstacles. Press the “START” button
and then the “OK” button.
3. If the error message is still displayed, switch o the product. Turn the mower up-
side down and check if there is anything preventing the front axle from moving.
4. Remove all obstacles, turn the mower over and switch it on. Press the “START”
button and then the “OK” button.
E6
Roll-over sensor
was triggered
1. Position the mower.
2. Press the “START” button and then the “OK” button.