EndoPilot
*related to the additional module “CoPilot” - 27 - 609 2201 v12 www.schlumbohm.de
12. Trouble Shooting
If the EndoPilot does not seem to work properly, it does not necessarily have to be a device error. First, please check
device with the help of the following table, in order to exclude any handling errors or disturbances (like, for example,
anatomic peculiarities).
Problem Possible Reason Solution
Device in general
Device shows no function
and display does not work.
No power Is the power supply connected correctly (LED must be
shining)?
Plug in the D-Pack hand-piece only after turning the device
on.
Use of Touch-Display not
possible, device does not
react.
Touch of display damaged Result of using excessive force.
Contact the manufacturer.
No acoustic signals Tones are turned off Turn the tones on again.
Foot switch without
function
Foot switch damaged Check the cables and the plug for damages.
EndoMotor
Instrument does not turn. Calibration not been done Execute calibration with contra-angle.
Motor damaged Check the cables and the plug for damages.
Check if the motor is running with contra-angle.
Contra-angle damaged Check if the axle can be turned freely.
Apexlocator
No measurement possible Contact problems Are lip clip and cable connected correctly?
Are lip clip and file clamp absolutely clean?
Make sure that a short circuit is shown on the display when
file contact and lip clip are touching each other.
Lip clip at the wrong
connection
The lip clip must be connected to the female connector of
the Apex-cable (socket)!
Wrong contra-angle Please check if the EndoPilot contra-angle has been
connected. Did it snap in correctly? Bring lip clip and NiTi-
file in touch with each other. Does the display show a short
circuit?
Root canal calcified or
obliterated
Check x-ray photo, eventually catheterisation with suitable
file until working length.
Root canal very dry Rinse with NaCl. Dry access cavity with cotton pellet.
Blocking by old filling /
medicated substances
X-ray for comparison! Complete removal of old
Guttapercha remnants or of medicated substances.
DownPack
Instrument does not heat Instrument damaged Insert new heating tip.
Instrument is turning Use the tool to tighten the nut.
BackFill
No Guttapercha at the
needle
Hand-piece too cold Was the heating time long enough? Is the heating chamber
warm?
Pellet is used up Is the piston completely in front position?
Insert a new pellet.
Instrument turns Turn the knob clockwise until the stop (see 2.9)
Piston is blocked (cannot
be pulled back during
cleaning)
Guttapercha remnants The remnants stick to the piston, the gun has to be emptied
completely while it is still warm.
Ultrasonic
Low performance Tip not tightened,
deformed or worn out
Tighten instrument with tool
Exchange instrument
No function Tip not tightened, cable
eventually damaged
Tighten instrument with tool
Contact your supplier or Schlumbohm GmbH & Co. KG
Wireless foot switch
No function Batteries empty Open the battery compartment at the ground plate of the
foot switch and change batteries
No function Switch not recognized The wireless-switch should be paired / see chapter 8
If the problem cannot be solved, please contact your supplier or Schlumbohm GmbH & Co. KG directly.
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