schwa-medico TENStem eco basic - Troubleshooting

35
9. Troubleshooting
Please contact the manufacturer or the distributor if you need help starting, using or main-
taining the device or if you have an unexpected operation or incident to report.
Problem Possible cause Proposed solution
The device
will not switch on.
The batteries have not been
inserted or have been insert-
ed incorrectly.
Insert the batteries in the correct
direction.
The batteries are weak or
at.
Insert new batteries or charged re-
chargeable batteries.
The intensity
cannot be
increased above
low intensity
levels.
One or both electrodes do
not ax properly to the skin.
Check that the electrodes are correctly
seated and reattach them if necessary.
Replace the electrodes if necessary.
The cable is not properly
connected to the device.
Plug the cable rmly into the output
socket on the device.
The cable is not properly
connected to the electrodes.
Check that all of the electrodes being
used are rmly connected to the
cable.
The cable is defective. Replace the cable.
The device sud-
denly switches
the intensity back
to 0.
One or both electrodes have
slipped or detached from
the skin.
Check that the electrodes are correctly
seated and reattach them if necessary.
Replace them if necessary.
The device sud-
denly switches o.
The batteries are weak or
at.
Insert new batteries or charged
rechargeable batteries. If charging the
rechargeable batteries is unsuccessful,
replace the batteries.
The stimulation is
barely noticeable.
The electrodes do not ax
correctly to the skin.
Check the electrodes and ax them
rmly. Replace them if necessary.
The electrodes are placed
too close to each other or
are touching.
Reposition the electrodes so that
there is at least 2 cm of space between
them.
The set intensity is not high
enough.
Increase the intensity using the
button until you feel the stimulation
clearly but not painfully.
The batteries are too weak. Insert new batteries or charged re-
chargeable batteries.