13
Condition/Problem Things to Check Solution
No speed/RPM reading Check data cable integrity All wires in cable should be intact. If any are cut or pinched,
replace cable.
Check data cable
connections/orientation
Be sure each cable is connected securely and oriented proper-
ly. Small latch on connector should line up and snap into place.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Resistance does not
change (machine turns on
and operates)
Check data cable integrity All wires in cable should be intact. If any are visibly pinched or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check Servo Motor
(requires shroud removal)
Replace Servo Motor if not functioning properly.
Check Console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Resistance handlebar
connection
Be sure cable from right Upper Handlebar and cables to Con-
sole are secure and undamaged.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Incline does not adjust
(machine turns on and
operates)
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check Console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Incline handlebar
connection
Be sure cable from left Upper Handlebar and cables to Console
are secure and undamaged.
Incline Adjuster Assembly
(requires shroud removal)
Be sure Incline Adjuster Assembly is attached to Incline Motor
drive screw.
Console display shows
“Incline Cooling” error
code
Additional incline adjustments are disabled for a few minutes to
protect the motor from over heating. Allow the lift motor to cool,
and then resume your workout.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
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