Schwinn 490e - Troubleshooting

12
TROUBLESHOOTING
Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace cord
or power inlet if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly pinched or
cut, replace cable.
Check data cable
connections/orientation
Be sure cables at base of mast and at back of console are con-
nected securely and oriented properly. Small latch on connec-
tor should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display IfConsoleonlyhaspartialdisplayandallconnectionsarene,
replace the Console.
Console display shows "0
Base Hub Comm Error"
error code
Check data cable integrity All wires in cable should be intact. If any are visibly pinched or
cut, replace cable.
Check data cable
connections/orientation
Be sure cables at base of mast and at back of console are con-
nected securely and oriented properly. Small latch on connec-
tor should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Console display shows "3
Stuck Button Error" error
code
Check console keypad Check for stuck buttons on the Console keypad. Replace Con-
sole if damaged.
Be sure there is no object resting on one of the buttons de-
pressing it. if issue persists, replace console.
Console display shows "5
NVRAM Error" error code
Console IndicatesproblemwithashmemoryonConsole.Contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Unit operates but
Bluetooth
®
Heart Rate
(HR) not displayed
HR monitor (not provided) Follow the troubleshooting instructions provided with the
device.
HR monitor batteries If monitor has replaceable batteries, install new batteries.
Interference Try moving unit away from sources of interference (TV, Micro-
wave, etc).
On/O󰀨LEDbutton Duringaworkout,onlypushtheOn/O󰀨LEDbuttononceto
activate the armband.
Replace HR device If interference is eliminated and HR does not function, replace
HR device.
If the above steps do not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).