SCRAM Systems GPS-600

Questions and Answers

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tara55Aug 2, 2025
Why is my SCRAM Systems 600 GPS bracelet battery critical low?
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  Aaron ButlerAug 2, 2025
  If the SCRAM Systems GPS bracelet displays a critically low battery, it may not be charging correctly or holding its charge. First, when you place the bracelet on the charger, check for a green flashing light. If there are no lights, replace the charger. If that doesn't work, replace the bracelet and request an RMA from AMS. If the bracelet isn't holding a charge, check the ‘Event Details’ to confirm the user is charging it as instructed. If they are, but the battery is still draining quickly, replace the bracelet and request an RMA from AMS.
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Dr. Jacob SnyderAug 6, 2025
What to do if my SCRAM Systems 600 shows a bracelet tamper?
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  Michael MurphyAug 7, 2025
  If the SCRAM Systems GPS bracelet shows a bracelet tamper, visually inspect the back plate for any signs of tampering. If you don't see any tampering, replace the back plate. If the back plate doesn't secure completely, or the bracelet continues to alert a tamper shortly after replacing the back plate, then replace the bracelet and request an RMA from AMS.
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vangleslieAug 11, 2025
What to do if my SCRAM Systems 600 shows a strap tamper?
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  Karen ValenzuelaAug 12, 2025
  If the SCRAM Systems GPS bracelet shows a strap tamper, visually inspect the bracelet to see if the strap has been cut or damaged by heat. If there are no visible signs of tampering, replace the bracelet and request an RMA from AMS.
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robert39Aug 17, 2025
Why does my SCRAM Systems GPS show “NA” battery status?
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  Laura FrederickAug 17, 2025
  If the SCRAM Systems GPS bracelet displays an “NA” battery status, it means the bracelet hasn't communicated for over 2 hours. Check the ‘Events Detail’ window to see if the battery was completely drained because it wasn't charged. If so, instruct the user to charge the bracelet and follow the recommended actions to resolve the communication failure.
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Suzanne WilliamsAug 21, 2025
How to fix SCRAM Systems GPS no communication?
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  stacey46Aug 22, 2025
  If the SCRAM Systems GPS device isn't communicating, instruct the user to plug it in for 15 minutes. If the communication failure continues, have the user stand outside for 15 minutes to try connecting to a cell tower.
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Kevin VaughnAug 27, 2025
What to do if SCRAM Systems 600 GPS has no location?
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  Chad SimmonsAug 27, 2025
  If the SCRAM Systems GPS isn't showing a location, instruct the user to go outside for 15 minutes. Then, send a ‘Locate Now’ command to the bracelet using the software.