SCRAM Systems SCRAM GPS

Questions and Answers

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Annette HodgesAug 7, 2025
Why is my SCRAM Systems SCRAM bracelet battery critical low?
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  Kimberly HaydenAug 7, 2025
  If the SCRAM Systems GPS bracelet displays a critically low battery, it may not be charging correctly or holding its charge. First, when you place the bracelet on the charger, check for a green flashing light. If there are no lights, replace the charger. If that doesn't work, replace the bracelet and request an RMA from AMS. If the bracelet isn't holding a charge, check the ‘Event Details’ to confirm the user is charging it as instructed. If they are, but the battery is still draining quickly, replace the bracelet and request an RMA from AMS.
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copelandcassandraAug 12, 2025
What to do if my SCRAM Systems GPS shows a bracelet tamper?
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  Christopher ChaseAug 12, 2025
  If the SCRAM Systems GPS bracelet shows a bracelet tamper, visually inspect the back plate for any signs of tampering. If you don't see any tampering, replace the back plate. If the back plate doesn't secure completely, or the bracelet continues to alert a tamper shortly after replacing the back plate, then replace the bracelet and request an RMA from AMS.
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John HernandezAug 16, 2025
What to do if my SCRAM Systems GPS shows a strap tamper?
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  Tammy DavisAug 17, 2025
  If the SCRAM Systems GPS bracelet shows a strap tamper, visually inspect the bracelet to see if the strap has been cut or damaged by heat. If there are no visible signs of tampering, replace the bracelet and request an RMA from AMS.
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David PotterAug 22, 2025
Why does my SCRAM Systems SCRAM show “NA” battery status?
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  Gabriel TaylorAug 22, 2025
  If the SCRAM Systems GPS bracelet displays an “NA” battery status, it means the bracelet hasn't communicated for over 2 hours. Check the ‘Events Detail’ window to see if the battery was completely drained because it wasn't charged. If so, instruct the user to charge the bracelet and follow the recommended actions to resolve the communication failure.
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Adam GarzaAug 27, 2025
How to fix SCRAM Systems SCRAM GPS no communication?
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  Elizabeth WhiteAug 27, 2025
  If the SCRAM Systems GPS device isn't communicating, instruct the user to plug it in for 15 minutes. If the communication failure continues, have the user stand outside for 15 minutes to try connecting to a cell tower.
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Misty BarkerSep 1, 2025
What to do if SCRAM Systems GPS has no location?
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  Ashley LucasSep 1, 2025
  If the SCRAM Systems GPS isn't showing a location, instruct the user to go outside for 15 minutes. Then, send a ‘Locate Now’ command to the bracelet using the software.

SCRAM Systems SCRAM GPS Specifications

General

Device Type	Wearable GPS Tracking Device
Purpose	Offender Monitoring
Connectivity	Cellular
Tamper Detection	Yes
Compliance Monitoring	Yes
Location Technology	GPS, Cellular Triangulation