17
troubleshooting
• Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement of
the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly
connected.
• Unplug the base for 1 minute to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is
recommended).
• Ensure that your remote batteries are properly installed or do not need replacing.
• Ensure Child Lock feature is not enabled. See page 11 for more information.
If one or more functions on the bed base have stopped operating:
If issue is not resolved by following the instructions above, locate serial number on warranty card or
back of remote and call Customer Service: US 1-800-499-1965 | Canada 1-800-268-4414
ADJUSTABLE BASE
REMOTE CONTROL
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