8
PROBLEM
Power head does
not turn on
Red brush-warning
light is on
No light is illuminated
(Models without foot
switch)
Yellow on/off light
is illuminated
(Models with foot
switch)
Red brush-warning
light is flashing and
brush stops spinning
Does not pick up
REASON
1. Telescopic tube not inserted
properly.
2. Not plugged into good outlet.
3. The internal switch in the
swivel neck is off because the
machine is in the upright locked
position.
4. Models without foot switch:
The on/off switch on the handle
of the telescopic tube is in the
off position.
4. Models with foot switch: The
on/off switch on the power head
is off.
1. Reduced brush action.
2. Brush worn.
1. The internal switch in the
swivel neck is off because the
handle is in the upright locked
position.
2. The brush roller on/off button
is switched off.
1. Jammed brush roller.
2. Overload shut down from
excessively deep but loose
carpet pile (e.g., long shag
carpet).
1. Telescopic tube of vacuum not
inserted properly into power
head.
2. Clog in airflow pathway or
swivel neck.
SOLUTION
1. See page 5.
2. Use another outlet.
3. Release the foot pedal and
lower the suction neck to
operating level. See page 6.
4. Models without foot switch:
Press the on/off switch on the
handle of the telescopic tube to
turn the power head on.
See figure 5, page 6.
4. Models with foot switch: Press
the power head brush on/off
switch. See figure 4, page 6.
1. Brush is not fully in contact with
the floor. Lower the height setting.
2. Replace brush. See page 7.
1. Release the foot pedal and
lower the suction neck to
operating level. See page 6.
2. Press the on/off switch. See
page 6.
1. Remove brush roller
obstruction. See page 7.
2. If carpet pile is too deep and
loose, then use a “shag rake”
attachment instead of the
ET-1 or ET-2 power head.
1. See page 5.
2. Remove clog. See page 7.
Always disconnect the power head before dismantling any part of the machine!
!
TROUBLE-SHOOTING GUIDE
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