Seca 878 - Troubleshooting; Problem and Solution Guide; Maintenance and Reverification; Servicing and Recalibration

14 •
8. WHAT DO I DO IF...?
9. MAINTENANCE/REVERIFICATION
We recommend having your device serviced prior to reverification.
ATTENTION!
Incorrect measurements as a result of poor servicing
►
Please only have servicing and repairs performed by an authorized
service partner.
► You can find service partners in your area at www.seca.com or by
sending an e-mail to service@seca.com.
Have an authorized person perform reverification according to national legal
regulations.
Reverification is always required if one or more verification seals are
damaged.
Problem Cause/solution
... no weight is displayed when there
is a load on the scale?
The scale has no power supply.
- Check whether the scale is switched on
- Check whether batteries are inserted
... the scale switches on, during
transport for example?
The start key has been pressed. As the scale has a very low energy
consumption, this will have very little effect on battery life.
- Set the On/off switch to "OFF" for relatively long transport distances
... a weight value appears in the
display of the scale following
transport or a change of batteries,
even without a load on it?
The scale has determined an incorrect zero point.
- Start the scale again. The scale will then work normally again
...
0.00 does not appear before
weighing?
A load was already on the scale before it was switched on.
- Remove the load from the scale
- Switch the scale off and back on again
... - - - - appears before weighing
instead of
0.00?
A load was already on the scale before it was switched on.
- Remove the load from the scale
- Switch the scale off and back on again
... one segment is illuminated either
continuously or not at all?
The corresponding point has a fault.
- Inform the maintenance service
… the display appears?
Battery voltage is dropping.
- Insert new batteries as soon as possible
… the display
bAtt appears?
The batteries have discharged.
- Insert new batteries
... the display bAtt appears with the
seca solar panel (optional)
connected?
Sunlight is inadequate
- Align solar panel better in relation to the sun
- Disconnect the solar panel connector, the scale will automatically switch
to battery operation.
… the display
St0p appears?
Maximum load has been exceeded.
- Remove the load from the scale
... the display
Er and a number
appear?
The scale has been incorrectly loaded.
- Re-start the scale after it has switched off automatically. The scale will
then work normally again.
- If this is not the case, interrupt the power supply by switching the scale
off briefly at the On/off switch. If this measure is also unsuccessful, inform
the maintenance service.