* It may slightly differr from the actual value due to different measuring tools and methods.
8
9
Specifications
Troubleshooting
E01
E02
E03
E04
E05
E06
E07
E08
E09
E10
E11
E12
E13
Error code Possible causes
Battery over temperature protection
Please cool down the battery
Battery low temperature protection
Please make the battery back to the normal temperature.
Battery undervoltage protection
Please charge immediately!
Battery communication error 1
Battery communication error 2
Over temperature protection during
charging
Over temperature protection during
discharging
Solar charging abnormality
AC Input error
Car output overload or short-circuit
USB output overload or short-circuit
AC output overload protection
AC output short-circuit protection
1. Turn off the power station and check if the battery pack is
connected properly.
2. Restart the power station.
Note: if the error code still exists after operating with the above
methods, the battery pack might have been damaged.
1. Please cool down the power station.
2. Check the fan and cooling vents, and apply heat
dissipation for the power station.
1. Check the solar panel type (80V/20A). If matched, the
hardware circuit of the solar panel might have been
damaged, please contact the after-sales service for support.
2. If not, please disconnect the solar panel.
AC Input abnormality caused by unstable power grid,
please disconnect the AC charging cable.
Disconnect the loads. Turn off the DC output after 5
seconds and try again later.
Disconnect the USB devices.
Disconnect the loads. Turn off the AC output after 5 seconds
and try again later.
Disconnect the AC devices. Turn off the AC output after 5
seconds and try again later.
Keep the power station stand still and restart it.
Disconnect all the input/output devices and restart the
power station.
Solution
Inverter malfunction
Battery malfunction
Internal wires malfunction
E14
E15
E16
* For the error code from E09 to E16, if the error code still exists after operating with the above methods, please contact
the after-sales service for support.
Power
Station
Product Name
Model
L × W × H*
Net Weight*
Inverter Model
Included Battery Pack Model
Rated Frequency
Segway Portable Power Station Cube
CUBE-1000
13.9 × 11.3 × 11.1 in
(354 × 289 x 284 mm)
35.7 lbs (16.2 kg)
CUBE-IV-2200
CUBE-BT-1000
60 Hz
CUBE-2000
13.9 × 11.3 × 15.7 in
(354 × 289 x 399 mm)
57.5 lbs (26.1 kg)
CUBE-BT-1000，CUBE-BTX-1000
Battery
Pack
Model
L × W × H*
Net Weight*
Battery Type
Nominal Capacity
Nominal Energy
Nominal Voltage
Max. Charging Voltage
IP Rating
Battery Management System
CUBE-BT-1000
13.9 × 11.3 × 5.9 in
(354 × 289 x 152 mm)
22 lbs (10 kg)
LFP (LiFePO
4) Battery
20 Ah
1024 Wh
51.2 V
57.6 V
IP56
Protection against over temperature, over current, over voltage.
CUBE-BTX-1000
13.7 × 11.3 × 5.3 in
(348 × 289 x 135 mm)
21.8 lbs (9.9 kg)
2200 W
2200 W
384 W
120 V~8 A 60 Hz 1250 W Max
12 V/24 V 8 A 200 W Max
12-60 V 800 W Max
120 V~20 A 60 Hz 2200 W Max (inverter mode, pure sine wave) /
120 V~ 60 Hz 12 A Max. (bypass mode)
13.6 V 10 A 136 W Max
13.6 V 5 A 68 W Max
5/9/12 V 3 A 18 W Max
5/9/12/15/20 V 5 A 100 W Max
14°F~113°F (-10°C~45°C)
41°F~113°F (5°C~45°C)
2584 W
Max. Power of Output in Total
AC Max. Output Power
DC Max. Output Power
AC Input
Car Input
Solar Panel Input
AC Output (× 3)
Car Outlet
DC5525 Output (× 2)
USB Type-A Output (× 4)
USB Type-C Output (× 2)
Discharge Temperature
Charge Temperature
EN EN
19 20
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