Segway MAX - User Manual

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Maintenance Manual of Model MAX

Summary

Product Overview

MAX 2.0 Specifications

Detailed specifications for the MAX 2.0 model, including speed, weight, battery, and components.

Parts Identification

Identification and labeling of all major scooter components with a visual diagram.

Functionality and Display

Overview of scooter functions and detailed explanation of the display icons and modes.

Battery and Charging

Battery Parameters

Key specifications for the scooter's battery, including voltage, capacity, and cycle life.

Charging Procedure

Instructions on how to charge the scooter, including visual cues and charging time.

Charging Precautions

Important safety guidelines and recommendations for charging the battery to ensure longevity.

Storage and Temperature Guidelines

Storage and Operating Temperatures

Recommended ambient temperature ranges for operating and storing the scooter.

Maintenance Procedures

Tool and Torque Value List

List of required tools and specific torque values for maintenance tasks.

Regular Check List

A checklist for routine inspections to ensure the scooter is in good working order.

Common Parts Replacement SOPs

Standard Operating Procedures for replacing frequently used parts.

Failure Diagnosis

Guide to identifying and understanding error codes and potential system failures.

Firmware Updates

Firmware Update Process

Instructions for keeping the scooter's firmware up-to-date via management systems or apps.

Safety Issues

Safety on Riding

Essential safety advice for operating the scooter, including speed limits and road conditions.

Design Requirements and Temperature Limits

Information on controller limits, BMS temperature feedback, and ambient operating conditions.

Battery Safety Precautions

Guidelines for handling, charging, and disposing of the battery to prevent damage or injury.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

The Segway Discovery MAX is a kick scooter designed for personal transportation, offering a blend of functionality, user-friendly features, and maintenance considerations. This manual provides comprehensive guidance on its operation, upkeep, and safety.

Function Description

The Segway Discovery MAX serves as an electric kick scooter, providing an efficient and eco-friendly mode of personal transport. It is designed for single-rider use and offers various modes to suit different riding preferences and conditions. The scooter is equipped with a motor that drives the rear wheel, and it features both drum and electronic braking systems for reliable stopping power. Its design emphasizes ease of use, with a display that provides essential information to the rider, including speed, battery level, and error indicators. The scooter also incorporates a transportation mode, which is crucial for maintaining battery health during long periods of storage or transit, preventing over-discharge.

Usage Features

The Segway Discovery MAX is designed with several features to enhance the riding experience and ensure user safety.

Display and Modes: The scooter's display is a central hub for information, showing current speed, battery capacity, and any error codes. It also indicates the active riding mode. There are three distinct riding modes:

• Sport Mode (S): This mode offers the fastest acceleration and highest speed, ideal for riders seeking a dynamic experience. However, it results in a lower scooter range due to increased power consumption.
• Distance Mode (D): A medium-speed mode that accelerates more slowly than Sport Mode, balancing speed with range.
• Economic Mode (ECO): This mode uses the least battery power, providing the slowest acceleration but maximizing the scooter's range.

Riders can easily switch between these modes by double-clicking the power button on the display. When riding, specific icons on the display will illuminate to indicate the scooter's status.

Walking Assistance Mode: For situations where the scooter needs to be moved alongside the rider, a walking assistance mode can be activated by long-pressing the throttle while the scooter is stationary. This feature is particularly useful in pedestrian-heavy areas or when navigating tight spaces.

Starting and Riding: To begin riding, the user should wear appropriate protective gear, stand on the footrest with one foot, and push off with the ground with the other foot to gain initial momentum. Once an initial speed of at least 2.5 mph is reached, pressing the throttle will engage the motor. Steering is achieved by shifting body weight and slightly turning the handle. The throttle on the right hand controls acceleration, while releasing it slows the scooter down. The mechanical brake handlebar activates both the front drum brake and the rear electrical brake simultaneously, with the rear light flashing continuously to signal braking.

Safety on Riding: The manual emphasizes several safety precautions for riding:

• Avoid riding in the rain or getting the scooter wet.
• Maintain a speed between 5-10 km/h when riding over speed bumps, elevator doors, bumpy roads, or uneven surfaces, and slightly bend knees to absorb shocks.
• Do not place feet on the rear fender or allow obstacles to contact the tires/wheels.
• Refrain from riding on public roads, motorways, or highways.
• Avoid violently rotating the handle at high speeds.
• Do not carry heavy objects on the handlebar or ride with only one foot.
• Exercise caution when riding through puddles or water obstacles; reduce speed, bypass them, and do not carry passengers or children.
• Avoid touching the hub motor immediately after riding, as it can become hot.

Maintenance Features

The Segway Discovery MAX incorporates several design and operational aspects that facilitate maintenance and ensure longevity.

Battery and Charging: The scooter uses a non-swappable 36V 551Wh Lithium Battery. Charging is straightforward: the charger's LED indicates charging status (red for charging, green for fully charged). A full charge typically takes about 4 hours with the external 5A charger or 6 hours with the built-in 2.9A charger. The display shows battery level during charging and can be checked by pressing the power button for 2 seconds when not charging.

Charging Precautions:

• Regular charging is essential for Lithium Battery Products, especially when the power level is low. Only the designated charger for Model Max should be used.
• For long-term storage (over one week), the scooter should be fully charged and reset to transportation mode to prevent over-discharge, which can cause irreversible battery damage.
• Never leave the scooter charger or single battery unattended.
• Recommended recharge frequency varies based on storage temperature and battery age, with older batteries requiring more frequent recharges.

Firmware Updates: Customers are encouraged to keep the scooter's firmware updated via the backend management system ("Dashboard") or the mobile app launcher. Segway Discovery Engineer support is available for alternative upgrade methods or problem reporting.

Tool and Torque Value List: The manual provides a list of specific tools and their corresponding wrench head sizes (e.g., PH1-L, PH2-S, S2.5-S, T10hollow-S, etc.) and wrench lever torque values (25N.M, 100N.M). This information is crucial for proper assembly, disassembly, and maintenance tasks, ensuring components are tightened to the correct specifications.

Regular Check List: A comprehensive checklist for regular maintenance is available through the customer support system. This resource guides users through routine inspections to ensure the scooter remains in optimal condition.

Replacement of Common Parts: The manual lists Standard Operating Procedures (SOPs) for replacing common parts, such as the display, throttle, front/rear wheels, battery, built-in charger, controller, and display cover. It also includes SOPs for addressing issues like shaking in riding or flat tires, providing a structured approach to repairs.

Failure Diagnosis: A table of error codes is provided, linking diagnostic indices (e.g., MAX-10, MAX-11) to problem descriptions (e.g., communication abnormality, motor current sampling abnormality, flash saves error). This allows users to identify and understand issues, with further solutions available through the customer support system.

Battery Safety: Strict safety guidelines are provided for battery handling:

• Do not disassemble, squeeze, puncture the kick scooter or battery case, or touch contact points.
• Keep the scooter and battery away from water, fire, and extreme temperatures (above 122°F / 50°C or below -4°F / -20°C).
• Avoid metal objects contacting battery contact points to prevent short circuits.
• If the battery gets wet, do not use it; contact customer service immediately due to potential internal circuit damage and explosion risk.
• Only use the original battery and charger to prevent damage or fire.
• Proper disposal of waste and useless batteries is emphasized to protect the environment, adhering to local regulations.

Storage and Operating Temperature: Recommended ambient temperatures for both operating (14 - 104 °F / -10℃~40℃) and storage (-4 - 122°F / -20℃~50℃) are specified to ensure optimal performance and battery longevity.

The Segway Discovery MAX is designed to be a reliable and enjoyable personal mobility device, with clear instructions for both its operation and upkeep to ensure a safe and long-lasting user experience.

Segway MAX Specifications

General

Top Speed	18.6 mph (30 km/h)
Motor Power	350W
Battery Capacity	551 Wh
Weight	41.2 lbs (18.7 kg)
Max Load	220 lbs (100 kg)
Charging Time	6 hours
Tire Size	10 inches
Tire Type	Pneumatic
Water Resistance	IPX5
Foldable	Yes
Display	LED
Lights	Front and rear LED lights
Range	40.4 miles (65 km)
Brake Type	Front Drum Brake, Rear Electronic Brake