Segway MAX - Firmware Update Process; Safety Issues; Safety on Riding

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abnormality
MAX-14
Throttle Hall sensor abnormality
MAX-30
undefined
MAX-15
Brake Hall sensor abnormality
MAX-31
program jump error
MAX-16
undefined
MAX-32
IOT heartbeat timeout
MAX-17
undefined
MAX-33
undefined
MAX-18
Motor Hall sensor abnormality
MAX-34
undefined
MAX-19
Abnormal battery voltage detection
MAX-35
Scooter with default serial number
MAX-20
undefined
MAX-36
undefined
MAX-21
BMS Communication Error
MAX-37
Failure of charging base or battery
charging cable
MAX-22
Wrong BMS password
MAX-38
undefined
MAX-23
BMS default serial number
MAX-39
Temperature sensor abnormality of Battery
MAX-24
System voltage detection
abnormality
MAX-40
Abnormal temperature sensor of controller
MAX-25
undefined
MAX-41
Temperature of the motor is abnormal
3.5 Firmware Update
Customers should
1) Keep the firmware up to date through the backend management system “Dashboard” or mobile app
Launcher.
2) Talk to Segway Discovery Engineer to find out an alternative way of upgrade
3) Report problems to customer service.
4. Safety issues
4.1Safety on riding
4) When in riding, do not ride the kick scooter in the rain. Do not get wet. Keep your speed between 5-10km/h.
When you ride through speed bumps, elevator door, bumpy roads or other uneven surfaces. Slightly bend
your knee to better adjust mentioned surfaces.